help desk jobs in Ottawa

Job Description:HelpDesk TechnicianLocation: Remote (Canada)Salary Range: $43,000-$45,000 CADThe Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have.Duties:Fluent French communication requires...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Yard Controller Help Desk# Career Opportunities## Yard Controller Help DeskApply: CA.ON.Ottawa.3110 Albion Road North: Full time: Posted Today: R-167371### **Job Description**## **Overview** Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage...

Job Description Overview Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders,...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Pet Valu is seeking a Bilingual Help Desk Analyst for a remote role based in New Brunswick. The role provides bilingual customer and technical support for POS and head office systems, with testing of new POS releases and training assistance.The successful candidate will troubleshoot hardware and software, manage tickets, and ensure smooth operations across...

IT Advantage is seeking a Senior Help Desk Analyst to provide front line support for a public sector education initiative. You will troubleshoot issues, manage tickets, and ensure access to enterprise applications for a large user base.You will work with external stakeholders and internal teams, document processes, and maintain knowledge bases to improve...

Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned to...

Project Name: AE Help Desk SupportScope:The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.The resource will be assigned to...

Job Description: HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Duties: Fluent French communication...

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Apply bilingual French and English troubleshooting skills as a Help Desk Analyst in Montreal, working primarily remotely with limited event attendance.This Help Desk Analyst supports Advisors, Assistants, and Multi-Advisor Corporations with everyday IT problems. You will handle phone-based technical support, apply customer support processes, and explain...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs. As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French...

Location: Ottawa, ON, Hybrid, number of on-site days to be confirmed Language: Strong written and spoken English and French required Background Check Requirement: Not specified About the Opportunity Were hiring an IT & Cybersecurity Analyst to join a professional membership organization in Ottawa. This is an excellent early-career opportunity for someone...