Jobs for escalation at Calgary

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your...

Position Overview The Senior Building Operator is responsible for the safe, efficient, and smooth daily operation of assigned commercial buildings within a property portfolio. This role performs routine inspections, preventative maintenance, and minor repairs while supporting tenant service delivery and ensuring compliance with Alberta health, safety, and...

We are currently recruiting for a Client Experience Leader for a respected brokerage in Alberta. 3 Reasons to Apply: 🚀 Step into a key leadership role influencing both Commercial and Personal Lines service teams. 💰 Competitive compensation package with full benefits. ✅ Make a meaningful impact by shaping service standards, coaching teams, and driving...

Benefits Company parties Dental insurance Health insurance Vision insurance Position Summary The Project Manager Lead is responsible for strengthening project delivery by supporting, coaching, and guiding Project Managers while ensuring a consistent and high-quality customer experience. This role focuses on escalation management, maintaining gross...

Join Bits In Glass as an AI-Driven Delivery Assurance Leader. Focus on high-stakes client programs, manage escalations, and ensure project delivery excellence through automation strategies. As a senior, billable role at Bits In Glass, you'll hold critical responsibilities for client delivery health and escalation management. You'll apply AI capabilities to...

Description The UService is currently seeking a Full-time Regular UService Advisor - Finance. Reporting to the UService Team Lead, the UService Advisor Finance provides front-line and moderately complex service support to faculty, staff, students, and external stakeholders for Finance-related inquiries, processes, and systems. The role is primarily...

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your...

Description The UService is currently seeking a Full-time Regular UService Advisor - People & Culture / Payroll. Reporting to the UService Team Lead, the UService Advisor - People & Culture/ Payroll provides front-line and moderately complex service support to faculty, staff, students, and other University stakeholders for People & Culture, Payroll, and...

BITS IN GLASS (BIG) is seeking a Manager, Delivery Assurance to own live client delivery across a growing portfolio. You will lead engagements, manage escalation, and drive recovery of at-risk programs using AI-enabled reporting. You will establish gate reviews, synthesize portfolio health, and coach delivery managers while collaborating with client...

Location: Calgary, AB, Hybrid work environment Website: CultureSmith is excited to partner with AFTI WatchDog in the search for a new Customer Support Specialist. This is an opportunity to play a critical role in a growing organization where customer success directly drives company growth. You'll have the ability to shape customer experience...

Bits In Glass (BIG) is a high-growth AI and automation consulting firm with offices across Canada, the United States, India, and the United Kingdom. Our portfolio spans more than 10 leading technologies across AI, cloud, data, automation, and business applications. Recognized globally as a Great Place to Work and the recipient of multiple partner...

PBS Systems is seeking a proactive Technical Support Analyst - Intern for a 3-month contract at our Calgary location. You will join the Client Services team to provide top-quality support to customers contacting our call center, troubleshoot issues, document incidents, and escalate when required. You will gain hands-on experience with our PBS platform,...

You are passionate about the western lifestyle and lead by example in delivering positive, solutions-focused customer experience. As the Customer Service Lead, you oversee daily customer service priorities, ensuring inquiries, order issues, escalations, returns, and corporate sales requests are resolved efficiently and in line with Lammle’s brand...

Position Summary   The Mobile Security Guard (Mobile Patrol / Alarm Response) provides highly visible, professional security coverage across multiple client sites using a patrol vehicle. This role completes scheduled mobile patrols, responds to alarms and urgent calls, documents all activity in the reporting system, and supports client safety through...

Join Bits In Glass as an AI-Driven Delivery Assurance Leader. Focus on high-stakes client programs, manage escalations, and ensure project delivery excellence through automation strategies. As a senior, billable role at Bits In Glass, you'll hold critical responsibilities for client delivery health and escalation management. You'll apply AI capabilities to...

Support individuals at Alpha House as an Overnight Relief Worker, ensuring their safety and well-being. This role requires availability for overnight shifts and responding to client needs compassionately. As a key front-line team member, you will provide essential shelter and detox services, dedicated to clients during their recovery journey. You will...

Elevate client relationships in a hybrid role as a Client Experience Specialist with Fidelity. Utilize your operational expertise to support Client Experience Managers and ensure exceptional service delivery. As a pivotal team member, you will be responsible for handling client inquiries and ensuring all operational services meet Fidelity's high standards....

Application Deadline:09/11/2026Address:595 8th Ave SW West TowerJob Family Group:Commercial Sales & ServiceProvides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified...

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers,...