acd systems jobs in Ottawa

Drive innovation as a Senior Routing Engine Developer with Miratech. Create a cutting-edge interaction routing platform for enterprise contact centers, primarily utilizing Java and Spring Boot. Miratech is seeking an experienced Senior Routing Engine Developer to design and build an advanced routing engine. You will be responsible for the intelligent...

Elevate your career with Miratech as a Senior Routing Engine Developer. This role focuses on designing and building a cutting-edge routing platform for enterprise-scale contact center operations. As a key developer, you’ll architect intelligent routing systems that manage voice and digital interactions in real time. Your expertise in Java, Spring Boot,...

Lead the design and development of advanced routing engines with Miratech as a Senior Routing Engine Developer. This remote role emphasizes Java and Spring Boot skills to enhance enterprise-scale contact center interactions. In this senior role, you’ll architect and develop intelligent routing solutions for dynamic voice and digital interactions....

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Join Miratech as a Senior Java Developer focusing on the innovative Routing Engine platform. Collaborate with teams to create scalable, real-time interaction routing solutions for enterprise contact centers. Miratech is a leading global IT services provider dedicated to supporting digital transformation. In this senior role, you will design and build a...

Senior Full Stack Java Engineer - Workforce Management (WFM)Full-timeMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we...

Senior Routing Engine Developer (CX Platform) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real...

About OICROICR is Ontario's cancer research institute. We bring together people from across the province and around the world to improve the lives of everyone affected by cancer. We take on the biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

THE ROLEDirective is a revenue-first marketing consultancy built to serve B2B SaaS, enterprise technology, industrial, and commerce brands. We don't make things look good for its own sake. We build visual systems that hold up under the pressure of performance channels, complex professional services positioning, and a buying audience that starts with a CMO...

Position Overview The Level 1 Bilingual Help Desk Analyst provides front-line technical support to end‑users in both English and French. This role is responsible for responding to incidents, resolving common technical issues, and ensuring that users receive timely, professional assistance related to desktop environments, business applications, and...

THE ROLE Directive is a revenue-first marketing consultancy built to serve B2B SaaS, enterprise technology, industrial, and commerce brands. We don't make things look good for its own sake. We build visual systems that hold up under the pressure of performance channels, complex professional services positioning, and a buying audience that starts with a CMO...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

THE ROLE Directive is a revenue-first marketing consultancy built to serve B2B SaaS, enterprise technology, industrial, and commerce brands. We don't make things look good for its own sake. We build visual systems that hold up under the pressure of performance channels, complex professional services positioning, and a buying audience that starts with a CMO...