acd systems jobs in Montreal

Elevate enterprise contact centers with Miratech as a Senior Routing Engine Developer. Utilize your expertise in Java and Spring Boot to build innovative routing solutions in a remote work environment. Miratech seeks a seasoned Senior Routing Engine Developer to create an advanced interaction routing platform. This role demands deep expertise in Java,...

CALLING ALL BROKER FRIENDS in substandard Montreal and surrounding areas, I have the perfect role for you, in a 100% Quebec company with strong acquisition growth. There's also significant internal growth available if you're interested. What You'll Do Sales + service (target of 350k sales - inbound calls) for specialized markets. No cold calling....

Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely within its Work From Anywhere culture. Shape real-time interaction distribution.As a Senior Routing Engine Developer, you will develop distributed backend services for contact center operations. The work spans microservices, REST APIs, event-driven architecture,...

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, service.TasksRespond to calls from the ACD and inquiries from existing customers regarding their insurance policies (amendments, coverages, endorsements, claims, etc.).Ensure the follow-up of files with rigor and professionalism, ensuring the...

Senior Routing Engine Developer (CX Platform) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Senior Routing Engine Developer.You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units. CA$107,000.00-CA$157,300.00 yearly Remote Full-time We are looking for a Senior Routing Engine Developer to design and build the next generation...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Senior Full Stack Java Engineer - Workforce Management (WFM) - Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small...

Elevate your career with Miratech as a Senior Routing Engine Developer. This role focuses on designing and building a cutting-edge routing platform for enterprise-scale contact center operations. As a key developer, you’ll architect intelligent routing systems that manage voice and digital interactions in real time. Your expertise in Java, Spring Boot,...

Job Purpose:As a Senior Contact Centers Business Analyst, you will bring your vast experience in contact center operations andtechnology to CCaaS, telephony platform and Workforce Engagement Management implementations. You will act as thecontact center expert on your mandates: defining and documenting business needs and functional requirements,modelling...

Use specialized-market sales and service expertise as a bilingual Substandard Insurance Broker in Quebec's hybrid work model. Handle inbound calls and manage your client module.This Substandard Insurance Broker role requires three years of brokerage experience, including one year in substandard insurance. You will support specialized markets through sales...

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, service. Tasks Respond to calls from the ACD and inquiries from existing customers regarding their insurance policies (amendments, coverages, endorsements, claims, etc.). Ensure the follow-up of files with rigor and professionalism,...

Senior Routing Engine Developer (CX Platform) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Senior Routing Engine Developer (CX Platform) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Use specialized-market sales and service expertise as a bilingual Substandard Insurance Broker in Quebec’s hybrid work model. Handle inbound calls and manage your client module. This Substandard Insurance Broker role requires three years of brokerage experience, including one year in substandard insurance. You will support specialized markets through...

Elevate your career with Miratech as a Senior Routing Engine Developer. This role focuses on designing and building a cutting-edge routing platform for enterprise-scale contact center operations. As a key developer, you’ll architect intelligent routing systems that manage voice and digital interactions in real time. Your expertise in Java, Spring Boot, and...

Elevate your career with Miratech as a Senior Routing Engine Developer. This role focuses on designing and building a cutting-edge routing platform for enterprise-scale contact center operations. As a key developer, you’ll architect intelligent routing systems that manage voice and digital interactions in real time. Your expertise in Java, Spring Boot,...

Senior Full Stack Java Engineer - Workforce Management (WFM) ~ Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small...

I have the perfect role for you, in a 100% Quebec company with strong acquisition growth. There's also significant internal growth available if you're interested. What You'll Do Sales + service (target of 350k sales - inbound calls) for specialized markets. No cold calling. Well-distributed incoming calls in ACD format. You will have your own client...

**CALLING ALL BROKER FRIENDS in substandard Montreal and surrounding areas,** I have the perfect role for you, in a 100% Quebec company with strong acquisition growth. There's also significant internal growth available if you're interested. **What You'll Do** Sales + service (target of 350k sales - inbound calls) for specialized markets. No...