Usability Researcher

2 weeks ago


Vancouver, Canada Aquent Full time

The main function of the UX Researcher is to conduct quantitative research on customers’ needs, preferences, and behaviors related to a product or service. A typical UX researcher is responsible for conducting surveys, segmentation studies, and product analytics reviews, documenting the output, and analyzing the data to generate insights and recommendations.

Job Responsibilities:

  • Assist in designing and conducting quantitative research studies, including surveys, segmentation studies, A/B tests and product analytics reviews.
  • Document the output of the interviews in well-organized and detailed notes.
  • Analyze the quantitative data to identify patterns, themes, and opportunities for improvement.
  • Create presentations and reports to communicate the findings and recommendations to engineers, designers, product managers, and other stakeholders.
  • Collaborate with cross-functional teams to ensure that the research insights are incorporated into the product development process.

Skills:

  • Verbal and written communication skills, interpersonal skills, and customer empathy.
  • Strong ability to work independently and manage one’s time.
  • Expertise in quantitative research methods, such as designing and analyzing surveys, segmentation studies, A/B tests and product analytics using inferential statistics.
  • Proficiency in quantitative data analysis using inferential statistics (e.g. t-tests, ANOVA, factor analysis, regression analysis) to identify trends, patterns and user behaviors.
  • Experience in creating compelling presentations and reports using software tools.
  • Previous experience with quantitative data analysis tool.

Education/Experience:

  • Bachelor’s degree in Human-Computer Interaction, Psychology, or equivalent training required.
  • 5-7 years of experience working as a UX Researcher on consumer products required.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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