Senior UX Researcher

3 weeks ago

Vancouver, British Columbia, Canada Microsoft Full time
Overview

We are seeking a highly skilled Principal UX Researcher to join our team at Microsoft. As a key member of our UX Research team, you will be responsible for delivering compelling user experiences that are usable, seamless, impactful, and deeply rooted in customer needs.

Responsibilities
  • Develop research plans and roadmaps to deliver insights that will guide product development decisions across the lifecycle.
  • Create and manage UX research knowledge that is leveraged across design and engineering teams and across products when appropriate.
  • Provide actionable insights as an outcome of research activities and drive those insights into product and design plans with peers in the PM and Design organizations.
  • Effectively communicate research strategies, methodologies, and insights to peers, partners, and stakeholders throughout the organization.
  • Be a key partner in ensuring product success by representing the value of UX Research to product managers and engineers throughout the organization.
Requirements
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience.
  • Proven ability to champion and drive plans for research programs for widespread impacts across a division, across the company, or within the industry.
  • Command of all aspects of UX Research across a product cycle; experience across a range of UX Research approaches and methodologies.
Preferred Qualifications
  • At least 8+ years of product UX Research experience (HCI, user experience, social psych, cognitive psych, behavioral psych, user Research, Usability, etc.), with at least 4 years prioritizing and conducting strategic research with high impact on product direction and experience design.
  • Experience in articulating the implications of research insights in clear and compelling ways; translating research findings into actionable opportunities and recommendations.
  • Proficient verbal, written communication and presentation skills. Active thought leadership in user experience issues and trends.
About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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