Area Vice President

Area Vice President

Manages Toronto and Southern Ontario

Office Location: North York (Toronto), Ontario

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 7,500 employees in 24 offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations.

We are seeking a seasoned operations and client service-oriented Leader to join the Securitas Canadian Team. The successful individual will have 10+ years of progressive management experience, including P&L, preferably in a comparable industry and/or service environment. The Area Vice President (“AVP”) is a prominent role reporting to the Canadian President and working in conjunction with a national executive team.

Competitive compensation package for the successful candidate.

At Securitas we value diversity and inclusion and encourage all qualified people to apply.

Please email your resume to HRCorpResumes@securitas.ca

The posting will remain open until filled.

JOB SUMMARY:

The Area Vice President of Toronto and Southern Ontario will provide the leadership, management, and direction for matters in the Operational Area. The incumbent for this position is responsible for facilitating the implementation and maintenance of Company initiatives; serves as a coach to Area management; and acts as a liaison among the Canadian Executive Team, Canadian Corporate Shared Services, and other supporting functions. The overall mandate is to safeguard and augment the efficiency and effectiveness of the Company’s operations to accelerate revenue, growth, and long-term success. As a member of the Canada Executive Team, the AVP participates in problem solving concerning overall business issues relative to the performance of Securitas Canada Limited.

RESPONSIBILITIES:

Responsibilities include, but not limited to the following:

• Participates in the development of the Canadian Company's strategic goals, and direction; promotes Securitas Service Excellence throughout the “Area.”
• Ability to develop and manage “Area” short- and long-term plans, oversees adherence to Securitas policies/procedures and budgets to maximize revenue and efficiency, and to help facilitate and support growth and objectives.
• Ensures the delivery of Securitas services in the “Area,” such as effective customer service, security solutions, and addressing customer matters in a timely manner.
• Responsible for the management of all new job start ups and job shutdowns.
• Establishes and/or aligns with financial and administrative controls. Works closely with the financial group; manages the budgeting/cost process to ensure proper integration of financial information for the Area.
• Participates with other internal business partners to offer Clients hybrid security solutions, such as technologies encompassing access control, video surveillance, intrusion, fire, monitoring, and design and installation.
• Manages and coordinates financial planning and the budget process for Area.
• Responds to client billing inquiries as needed and ensures the “Area” responsibility for invoicing and/or follow-up is completed, in conjunction with the Canada Corp. Finance/Billing Department.
• Supports sales initiatives for National or Global Accounts as appropriate. Supports other aspects of the sales functions, and “may” manage and/or guide other managers, such as Business Development Managers.
• Represents the organization or delegates representatives to act on behalf of the organizational “Area” in business negotiations or other official functions.
• Researches and is aware of Industry competition; creates and promotes strong customer relationships and strives for quality management and continuous improvement.
• Prepares and/or approves the job pricing Proforma in conjunction with the appropriate Departments.
• Assists in preparing tenders; adheres to the Securitas client contract program.
• Provides leadership and management for the Area, Branches, staff, and various Management Personnel, including managing employee performance, engagement, and a creating a culture for employee respect, diversity & inclusion.
• Selects managers and other staff while creating optimum working conditions, monitors performance and coaches through regular update meetings.
• Conducts Performance Evaluations (Appraisals) with subordinate staff, and coaches, develops and motivates accordingly.
• Ensures overall compliance with all relevant legislation and laws, including applicable administration of various Collective Agreements.
• Develops good labour relations with Unions and ensures Area Managers deliver timely responses to grievances or other follow-up for employee complaints.
• In conjunction with Area HR and Corp. Human Resources advises the Branch location and District Managers, and support staff on the interpretation of “Area” Collective Agreements.
• Works in collaboration with the HR Canada Executive for escalated and/or material people matters.
• All Securitas employees in performance of their job functions, duties or tasks are required to know and follow safe and ethical work practices, and to be aware of and understand Company policies and procedures related to (but not limited to), Ethical Conduct, Anti-corruption, Workplace Harassment, Anti-Violence, Diversity & Inclusion, Drug & Alcohol, and Health & Safety.
• The AVP role is in regular consultation with associated Departments, such as the Canadian Security Operations Centre, Sales & Marketing, Canada Corp. Finance, Canada Corp. Human Resources, Legal, (and other as needed); the AVP role participates on Country related initiatives and projects as needed.

POSITION SPECIFICATIONS:

• Proven experience in a progressive senior management role with increasing responsibility, or equivalent position, with emphasis on operational and financial leadership and management.
• Provide Leadership and ensure effectiveness in implementing the Company’s policies & procedures. Ability to function as a change agent.
• Must understand and be able to implement the Company Corporate and Legislated Compliance & Regulations.
• Ability to understand and engage in Securitas frameworks for accounting and auditing processes.
• Possess excellent communication and interpersonal skills to work with internal and external Stakeholders, Clients, Personnel, Suppliers and others.
• Possess problem solving, decision making & critical thinking skills.
• Results oriented; Business Acumen; Customer Service Excellence mentality; Superb Presentation skills.
• Strong conflict/alternative dispute resolution skills.
• Ability to build and maintain collaborative, positive relationships with all stakeholders within a “Matrix” reporting structure.
• Analytical and ability to apply sound judgment & solutions to challenging issues.
• Accurately assesses employee strengths and development needs and provides feedback, counselling, mentoring and coaching as appropriate for the situation.
• Must be able to multi-task and organize/prioritize in order to support an effective and efficient operation and accomplishment of stated goals to achieve success.

QUALIFICATIONS:

•  University Degree or College Diploma in a related discipline or equivalent experience and education to the Company’s satisfaction
• Ten years of progressive management experience and a minimum of 7+ years of direct management experience with full P&L, and responsibility and team leadership for multi-Branch Operations, or related management experience working within a large complex organization.
• Experience with security technologies such as CCTV and Access Control, and managing and/or delivering remote security services is an asset.
• Experience working within a unionized environment is an asset.
• Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint, and understanding various client databases.
• Requires occasional use of a vehicle in the performance of duties.
• Occasional Travel to various Company branch offices and other locations.

The posting will remain open until filled.

Further information about the Company: www.securitas.ca

Securitas Canada promotes diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities.