Department Associate

1 month ago


shannon, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time
WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist in the set-up of various departments ensuring shelves are stocked, and faced, and properly signed. You provide technical and professional guidance on sales and products and deal with customer concerns or complaints to ensure customer satisfaction. You assist with ordering products and price new inventory.

The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

An acceptable combination of education, training, and experience

Food Handling Certification, as required

Experience

In retail and convenience operations

In cash handling

In sales and merchandising

In food and beverage preparation

In food and beverage service

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

French Essential

BENEFITS AVAILABLE

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts provided through CF One Member Appreciation.

OTHER INFORMATION

This is an on-site position with an assigned work location.

CANEX: From specialized tactical gear and mess kits to everyday groceries, CANEX is a unique retail operation that supports our troops and the military family lifestyle. CANEX has 35 retail, convenience and grocery stores on Bases, Wings and Units across Canada, two retail stores in Europe, under the NATEX brand, and CANEX.ca. No matter where they’re posted, Canadian military families have access to the goods and services they need.

START DATE

As soon as possible

TYPE OF POSITION

Part-Time, Permanent

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.


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