Bilingual Business Development Representative

3 weeks ago

Toronto, Canada Hays Full time

Your new company

A leading financial services sector is looking to onboard Bilingual Business Development Representative on contract basis for 6 months working hybrid in Toronto.


Please share your updated CV to Mankirat.Kaur@hays.com as next steps.


Your new role

  • Act as first point of contact for incoming calls, emails & web requests for information & inquiries from clients.
  • Provide administrative support for teams and providers
  • At all times, ensure data integrity & accuracy of customer profiles
  • Support clients with their Lumino Health provider profiles
  • Editing, validating, and publishing profiles
  • Prioritize and problem solve key internal dashboards to ensure our paid subscribers are appearing correctly
  • Collaborate with internal business units to support the mandate of the sales operations team
  • Deliver on priorities as assigned to execute on billing delivery excellence
  • Document all activities for accurate reporting in our CRM – Salesforce.com


What you need to succeed

  • 1-2 years’ experience in a sales support or back-office function
  • Experience with Salesforce as a CRM tool is a MUST
  • Bilingualism (French, English) required- interactions with English-speaking customers or partners
  • Excellent communication skills – both written and verbal
  • Advanced Microsoft Word, PowerPoint, Excel, and Visio skills
  • Strong analytical and problem-solving skills; high attention to detail with accuracy
  • Ability to work in a fast paced, high-volume environment
  • Client focused mind set and a proven ability to deliver quality service

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