Dynamics 365 Consultant

1 month ago

Montreal, Canada LanceSoft, Inc. Full time

Years of experience : Min 8 years

-12-year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain

- Good understanding on capabilities of D365 Sales, Service, Dataverse, and Power apps

- Experience in requirement gathering, analysis, and in conducting workshops to drive requirements design by engaging Business Technical stakeholders

- Facilitating the review and approval of requirements from all stakeholders

- Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.

- Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST, ODATA Web API's) /SSIS packages.

-Experience in data migration data analysis, data mappings, data harmonization using OOB and third party tools, preferable experience in Azure Data Factory.

- Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process

- Experience in data analysis and validation with CRM dynamics configuration rules

- Exposure in Workflows Plugins Form Customization and CRM Administration

- Writing user stories conducting grooming sessions and story walkthroughs

- Giving demo to the Product Owner and other stakeholders for final sign off

- Preparation of use case diagrams, UMLs Sequence diagrams, and Visio flows

- Authoring User Stories, grooming Integration backlog, identify dependencies and sequence the work production.

- Work closely with the team to define the backlog and the sequence of implementation of the backlog

- Impacts analysis of change requests on the existing business flows

- Help the POs decide the fitment of those change requests into existing business flows without additional development effort

- Participate in sprint planning, review backlog refinement, and story grooming

- Contribute to the transfer of functional requirements to development and test teams

- Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions

- Perform system integration or user acceptance testing

- Conduct application-level testing to certify the features

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