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Regional Sales Manager

3 months ago

Montreal, Canada Messer Americas Full time

Principal Responsibilities:

  • Develop and implement local sales strategies in support of overall business strategies
  • Actively support the management of key customers
  • Coach and support sales team to meet individual sales targets within their region
  • Ensure that Sales Representatives and Specialists (and other direct reports) have a regional business strategy, account plans for major customers and prospects, and SMART goals in place to deliver an increase in regional revenue and profitability
  • Ensure pricing is based on Messer’s value creation and unique selling proposition
  • Resolve escalated customer complaints to drive customer satisfaction and proactively ensure root causes have been addressed
  • Collaborate with Retail Operations & Customer Service, PGP Operations, Performance Transformation, Sales Bulk & Onsite, and Support Functions to ensure seamless customer service offering
  • Inspire a desire to win and excel
  • Train, the coach, develop and manage sales team; address performance issues proactively and promptly
  • Foster open communication and creates an atmosphere in which timely, quality information flows within the team
  • Oversight to drive and ensure customer resolution of non-conforming customer sites
  • Ensure that the sales team operates ethically
  • In coordination with HSEQ, drive the safety agenda to ensure Messer operates in a manner that is safe for employees, customers and the public at large
  • Ensure safe, respectful and environmentally sound business practices throughout the Sales organization

Required Key Skills (Functional and Technical)

  • Proven delivery of superior sales targets
  • Experience and knowledge of the Industrial product market
  • Strong People Management and interpersonal skills
  • Proven coaching skills
  • Proven commercial acumen
  • Strong sales and negotiation skills
  • Written and verbal communication skills
  • Understanding of modern business systems
  • Relevant business-related territory qualifications are preferable
  • Bilingualism is required (English/French)

Required Qualifications/Experience

  • Minimum 8 years combined sales and management experience,
  • College Diploma/University Degree in a relevant discipline, or equivalent experience. Equivalent experience means four years of experience per year of education required.