Service Desk Analyst II

**Job Purpose** This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Job Description Job Purpose This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include...

Job Purpose This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

About the Team AGF’s Service Management team provides a strategic approach to the creation, delivery, support, and management of IT services to the firm. About the Role The Service Desk Analyst will support AGF’s enterprise Information Technology Service Management Program. Your Responsibilities- Act as AGF’s Service Desk lead and perform the...

**IT Service Desk Analyst** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

**Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...

**Job ID**: 35780 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**:East York Civic Centre **Job Type & Duration**:Temporary, Full-time (12 month vacancies) **Hourly Rate**:$42.72 - $46.81 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**: L79...

**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

What it’s like to be a Service Desk Analyst at Fairfax Financial The Fairfax Service Desk Analyst is responsible for assisting in providing day to day front-line user support and diagnostics for routine, non-routine, and escalated desktop hardware/software concerns and application questions for assigned business units and/or client groups. We want...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst!6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities:Provide initial point of contact and resolve customer issues promptly.Escalate unresolved queries to higher tiers of support when necessary.Support end users with mobile, telephony,...

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile, telephony,...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile, telephony,...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile, telephony,...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the officeJob Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile, telephony,...

Our client in Mississauga is looking for a Service Desk Analyst to join their collaborative team! Who you are:As a Service Desk Analyst, you'll be an integral part of the IT team. You will be responsible for providing frontline support for desktop hardware, software, and applications, ensuring smooth operations for 130 users. You'll excel in responding to...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst!6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities:Provide initial point of contact and resolve customer issues promptly.Escalate unresolved queries to higher tiers of support when necessary.Support end users with mobile, telephony,...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst!6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities:Provide initial point of contact and resolve customer issues promptly.Escalate unresolved queries to higher tiers of support when necessary.Support end users with mobile, telephony,...

Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile, telephony,...

Role: Service Desk Analyst with French Location: Toronto, ON - Hybrid Job Description: *Candidate must be bilingual in French, Native speakers is preferred Top 3 Required Skills: 1. Service Desk 2. Customer Service Skills 3. Technical Helpdesk Roles & Responsibilities: 1. Responds to user questions and inquiries via telephone, email, web and other...