Training and Development Manager

10 hours ago

King City, Canada King Animal Hospital Full time

King Animal Hospital is a new, privately owned, 60,000 sq ft Equine and Small Animal Referral Hospital located on fifty acres in King City, Ontario.


We are a progressive veterinary hospital leading through our values of compassion, knowledge, and innovation. We are committed to delivering the highest quality of care for our patients and exceptional service to our clients. We value the professional growth of our team and believe in fostering a culture of continuous learning and development.

You will enjoy working in a state-of-the-art Learning Centre with advanced audio/video capacity and are committed to investing in a Manager of Training and Development and two other technical training specialists.


The Position:

We are seeking an experienced and passionate Manager of Training & Development to lead and oversee our learning strategy and training programs to meet our organizational goals. The Manager of Training & Development will serve to ensure that our employees have the skills and competencies to provide a high level of care to our patients. The initial focus will be specifically for our Registered Veterinary Technicians and Animal Care Attendants.


Responsibilities

The Manager of Training and Development reporting to the Chief Executive Officer will serve as King Animal Hospital’s subject matter expert in the learning function, developing and implementing programs to enrich and support the skills and competencies of our team.


The successful candidate will partner with key stakeholders and subject matter experts within the organization to analyze, design, develop, deliver, and evaluate learning and development offerings for the business.

Responsibilities in leading the function include, though are not limited to:


  • Strategy and Planning: Actively consult with stakeholders across the company to define learning and development priorities. Design, develop, deliver, and evaluate learning and development offerings evolve, and sustain King Animal Hospital’s training programs to address business needs, contribute to the development and retention of talent, and meet organizational needs/goals.
  • Curriculum Development: Design and develop comprehensive training programs and curricula tailored for veterinary staff, focusing on both technical skills and soft skills to ensure well-rounded development.
  • Program Development: Lead the creation and enhancement of training programs for new and existing staff.
  • Effectively evaluate and implement the best LMS platform to deliver training programs.
  • Performance Metrics & Evaluation: Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of training programs, with a focus on skill retention, application, and overall staff competency.
  • Needs Assessment: Conduct regular assessments to identify training needs across various roles and departments and adapt programs to meet evolving needs.
  • Enhance and evolve current learning and training curriculum and programs to ensure delivery, adoption and use enhancement.
  • Leadership & Mentorship: Provide guidance and mentorship to trainers, department heads, and team members to cultivate a culture of continuous learning and professional growth.
  • Collaboration & Alignment: Work closely with HR, department managers, and executive leadership to align training strategies with overall business goals and objectives.


Qualifications:

  • Bachelor’s degree in in a relevant field (Organizational Development, Training & Development or Education) is preferred.
  • Minimum of 5-7 years of experience in training and development with a focus on curriculum design and program implementation.
  • Experience in a leadership role overseeing learning curriculum design, facilitation, and training strategy, and supporting talent development and management is preferred.
  • While the candidate may come from any industry, experience in a hospital or veterinary hospital setting is preferred.
  • Highly competent and experienced in learning principles and contemporary learning theory and practices, including instructional design models, interactive learning technology, training impact evaluation, and overall performance improvement practices.
  • Demonstrated track record of working across functions and stakeholders to define needs, leverage resources, implement plans and gain commitment to action.
  • Demonstrated history of presenting use-case scenarios and business cases for programs with rigorous and quantifiable analyses to the most senior levels of the organization
  • Excellent communication, leadership, and interpersonal skills.
  • Experience with Learning Management Systems (LMS) and training software is a plus.


Why Join King Animal Hospital?

  • Opportunity to shape and impact the professional growth of a dedicated veterinary support team.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.
  • Continued education and professional development opportunities.


To learn more about us visit us our website: www.kinganimalhospital.com, or visit us on Instagram: King Animal Hospital (@kinganimalhospital) • Instagram photos and videos

If you are passionate about creating impactful training programs that foster career growth and enhance team performance, we’d love to hear from you


To Apply:

Please send your resume to Tammy Brumwell, Head of Human Resources at tbrumwell@kinganimalhospital.com.

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