Digital Marketing Account Manager

Found in: Appcast CA A2 P - 2 weeks ago

Greater Toronto Area, Canada Noah Digital Marketing Full time

Summary

We are seeking a dynamic digital account manager to join our marketing team. In this role, you'll develop and oversee the digital marketing strategies of our clients to ensure that their digital goals are met. You'll also act as the primary point of contact between our clients and the company.


To ensure success as a digital account manager, you should be able to implement complex, detailed digital strategies accurately and in a timely manner. Ultimately, a top-notch digital account manager should be a sociable, creative individual who can interpret a client's digital needs.


Responsibilities

  • Determining client needs by conducting in-person or electronic meetings to outline their digital goals.
  • Developing and implementing a comprehensive digital strategy for assigned clients.
  • Overseeing the client's online presence and identifying areas of improvement.
  • Presenting effective social media strategies and training to clients when needed.
  • Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates and cost-per-click.
  • Creating and maintaining positive, long-term relationships with clients to build trust.
  • Preparing reports on digital advertising campaign performance on a monthly or weekly basis.
  • Acting as a point of contact for clients to address any digital management queries or concerns.
  • Keeping abreast with the digital industry.


Qualifications

  • A bachelor's degree in marketing, communication, or a related field.
  • A certification in digital marketing management is preferred.
  • At least three years of experience as a digital account manager or a similar role.
  • Excellent knowledge of digital best practices, marketing strategies, and social media management.
  • Familiarity with social media and digital platforms like Twitter, Facebook, Instagram, email marketing, and Google My Business.
  • Proficiency in digital marketing and project management tools, such as SEMrush, HubSpot, Teamwork, Google Analytics, etc.
  • Good communication and interpersonal skills.
  • Ability to thrive under pressure and work independently in a fast-paced environment.
  • Solid organizational and time management skills.
  • Bilingual (English & Chinese) is required.


Benefits and Perks:

  • Group insurance and paid vacation
  • Flexible working schedule
  • Casual & friendly work environment
  • Employee stock option (ESO)


Please submit your Resume and Cover Letter and outline how you can contribute to this position.

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