Digital Production Manager
2 weeks ago
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
As the Digital Production Manager for vendor content, you will collaborate with stakeholders from Design, Copy, Merchandising and Account Management teams to successfully build and optimize website journeys and on-site experiences using the Contentful Content Management System (CMS). Once published, you will use a strong attention for detail to perform quality assurance checks on the newly built content journeys you’ve launched across Loblaw owned Grocery websites and social media accounts. This role will collaborate with internal and external stakeholders to ensure campaign content launches on-time and provides the best online customer experience. You will identify and lead process efficiency improvements with the support of a Digital Production Specialist who you will directly report to you.
Lead Digital Production Specialist to meet weekly and monthly site launches in support of vendor campaigns
·Building website journeys using the Contentful CMS platform, performing quality assurance checks to ensure site journeys and components go live at specified times and dates
·Project coordination with various design, copy and vendor account management teams
·Use project management tools to manage project timeline workflows
·Identify and raise website bugs or new features with Production Lead and Tech teams for intake and consideration to increase efficiencies
·Implement analytics tagging for content and marketing promotions
Previous client/ account management experience, working with external vendors to bring their ideas to life
·You are a problem solver at heart – you excel at finding answers and clarification for new assignments
·You are an expert at mastering web tools. You have used various Content Management Systems and have a knack for picking up new platforms and continuous optimization
·You live and breathe digital work and/ or project management and know how to get work done autonomously in a fast-paced environment
·Strong time management, attention to detail and prioritization skills
·Experience with Project Management methodologies and tools (Jira, Slack,Coda) is a bonus
At Loblaw Digital, we seek great people to continually strengthen our culture. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love
Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. At Loblaw Digital, we seek great people to continually strengthen our culture. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.
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