Supervisor, Customer Service
2 weeks ago
Description
SummaryAre you looking for an opportunity to be part of movie production? Sunbelt Rentals Film & TV, previously known as William F White International Inc. , the largest movie equipment rental company, is looking for a Client Services Supervisor to join us. With offices across the country, Sunbelt Rentals Film & TV services productions of all sizes from coast to coast and houses an extensive state-of-the-art inventory. Our job is to help bring the magic of storytelling to life, by supporting our clients as their go-to Partners in Production.
The Client Services Supervisor oversees the Client Services (CSR) & Rentals Desk department, fostering a positive & collaborative team, working closely and cohesively with internal office and warehouse operations to best serve on-site clientele.
Responsibilities:
Supervise, coordinate & assign the day-to-day activities of the team, ensuring they have the information, tools and resources needed to perform their jobs efficiently and effectively. Coordinate and oversee production assignments, Resolve any conflicts, or feedback from staff or customers Generate reports as necessary, ensuring CSRs are taking appropriate measures to mitigate late returns. Oversee and assist with check-ins and check-outs of equipment packages Elicit feedback from production crews on current level of service and address areas of improvement, fielding any customer concerns or complaints and ensuring they are addressed in a timely manner. Receive and appropriately distribute order documents from the CSR department to warehouse floor staff. Collaborate with the Rental Inventory Coordinator to correct inventory discrepancies Perform CSR related duties, provide day-to-day support to productions in the regional offices.Qualifications:
Exceptional customer service skills with a minimum of 2 years customer service experience Minimum 2 years related industry experience, preferred Minimum 2 years’ experience leading a team, preferred Proficient in Microsoft Office Experienced with inventory control systems, knowledge of RTPro, an asset Demonstrated ability to work well autonomously and in a team environment Ability and willingness to delegate tasks, take initiative and lead Willing to work alternate hours, as necessaryWe Support our Team before anything else - Join us, you will be able to
Enjoy competitive wages and a comprehensive benefits program Prescription, paid sick day & vacation, vision coverage, short- & long-term disability coverage Group RRSP plan, company-wide profit-sharing program Tuition & Fitness reimbursement; Boots Allowance program We promote from within; you can explore your career to level up and get prepared for various roles Work with incredible team of people in a safety-driven culture Social committee with various events; We act with integrity and follow through on our commitments with high level of engagement We strive to build safe, healthy, inclusive, and sustainable communitiesThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodation may be made to comply with applicable laws.
Sunbelt Rentals Film & TV requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals Film & TV is contingent on the satisfactory completion of a pre-employment background check.
Sunbelt Rentals Film & TV is an equal opportunity employer — women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.
If this sounds like your #dreamjob, then hit the apply button with your best resume
Base Pay Range: $34.30 - 47.15Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, andapplicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
-
Customer Service Supervisor
1 week ago
Calgary, Canada Calgary Co-op Full timeThe Customer Service Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and standards. The Customer Service Supervisor provides direction and supervision to the Customer Service Cashiers, Maintenance Custodian, Janitor, Janitor Helper, Front End...
-
Customer Service Supervisor
4 days ago
Calgary, Canada Best Buy Full timeCustomer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...
-
Customer Service Supervisor
4 days ago
Calgary, Canada Best Buy Full timeCustomer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...
-
Customer Service Supervisor
4 days ago
Calgary, Canada Best Buy Full timeCustomer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor,...
-
Customer Service Supervisor
1 week ago
Calgary, Canada Equest Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a...
-
Customer Service Supervisor
2 weeks ago
Calgary, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a ...
-
Customer Service Representative Supervisor
2 weeks ago
Calgary, Canada Rocky Mountain Scenic Tours Full timeABOUT USRocky Mountain Scenic Tours is one of the most reliable and successful Travel Agencies in Calgary, Alberta, Canada. We are proud to be a well-established and dynamic inbound and outbound agent with years of experience. Rocky Mountain Scenic Tours provides all types of tourist services: from inbound and outbound tour packages, extensive and unique...
-
Customer Service Supervisor
1 month ago
Calgary, Canada Spence Diamonds Full timeHow would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers!Are you looking to add some sparkle to your career? If so, look no further!We are currently looking for our next superstar to join our customer service team and the Spence family!What we offer…...
-
Customer Service Supervisor
2 weeks ago
Calgary, Canada Spence Diamonds Full timeHow would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers!Are you looking to add some sparkle to your career? If so, look no further!We are currently looking for our next superstar to join our customer service team and the Spence family!Who we are…Founded over...
-
Customer Service Supervisor
2 weeks ago
Calgary, Canada Spence Diamonds Full timeHow would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they're also our everyday customers!Are you looking to add some sparkle to your career? If so, look no further!We are currently looking for our next superstar to join our customer service team and the Spence family!Who we are…Founded over...
-
Supervisor, Customer Service
1 week ago
Calgary, AB, Canada Sunbelt Rentals Full timeSunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable...
-
Customer Service Supervisor
4 weeks ago
Calgary, Canada Calgary Co-Op Full timeWe're currently seeking a **Supervisor **to join our Customer Service team! This position reports directly to the Front End Manager, and some of the main responsibilities include; - Provides customer service and maintains positive customer relations through the proper handling of customer merchandise, transactions, questions, comments, requests and...
-
Customer and Information Services Supervisor
1 month ago
Calgary, AB, Canada Synergy Alliance Corporation Full timeAddress: Unit 101 128 2nd Ave SE, Calgary, AB, T2G 5J5 NOC 62023 Number of positions: 1 Salary: $34.00/hour Term of employment: Fulltime (30 – 40 hours/week) and permanent position Benefits: 2 weeks paid vacation, private health care insurance until provincial health insurance is available, Job summary: We are a dynamic consulting and services firm...
-
Customer Service Supervisor, Full Time
1 month ago
Calgary, AB, Canada Synergy Alliance Corporation Full timeUnit 101 128 2nd Ave SE, Calgary, AB, T2G 5J5 NOC 62023 Fulltime (30 – 40 hours/week) and permanent position private health care insurance until provincial health insurance is available, We are a dynamic consulting and services firm offering expertise in diverse areas including management consulting, customer branding and marketing, digital...
-
Customer Service Assistant/admin
1 day ago
Calgary, Canada EXECUTIVE MAT SERVICE Full timeWe are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunities and provides exciting career opportunities for the future. We take a team approach to business where the customer and the environment...
-
Customer Service Cashier
2 days ago
Calgary, Canada Calgary Co-Op Full timeWe're currently seeking a **Cashier **to join our **Customer Service **team! This position reports directly to the Customer Service Supervisors, and some of the main responsibilities include; - Provide customer service and maintains positive customer relations through the proper handling of customer merchandise, transactions, questions, comments, requests...
-
Customer Service Representative
1 week ago
Calgary, Canada Kuehne+Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Calgary is branch is looking for a contract Customer Service Representative to join our Contract Logistics team. ** Your Role **:The Customer Service...
-
Customer Service Representative
1 week ago
Calgary, Canada Tire Doctors - Mobile Tire Service Full time**About us** Tire Doctors - Mobile Tire Service is a small business in focused on delivery tire services to Calgary residents and surrounding areas. We are professional, agile and customer-centric. Our work environment includes: - Safe work environment - Work-from-home Hotline Support & Customer Service **Responsibilities**: - Listen and respond to...
-
Customer Service Supervisor
1 month ago
Calgary, Canada Cascades Full timeWelcome home- At Cascades, - **sustainable development** means - **respecting the true nature** of our 10,000 talents. We put yourself first: - Passion-life balance (Flexible schedule) - Group insurance and pension plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program (because we care about the...
-
Customer Solutions Supervisor
4 days ago
Calgary, Canada Bureau Veritas Group Full timeDo you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! Here are...
