Senior Associate Claims Specialist

3 weeks ago

Toronto, Canada Liberty Mutual Canada Full time

Department: Claims

Location: Toronto

Reports To: Manager, Claims

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we’ll continue to invest in it to create a stronger global organization.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance

- Competitive health & dental benefits plan

- Market-leading pension plan

- Competitive time off policy

- External education & tuition reimbursement programs

- Employee & Family Assistance Programs

-  An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion

The Opportunity

Reporting to the Manager, Claims, the Senior Associate Claims Specialist is responsible for managing the deductible recoveries within the department, handling of program claim business including claim files and bordereau processing and other administrative duties as assigned. 

Duties and Responsibilities:

  • Prepare and distribute deductible recovery statements and invoices
  • Manage deductible recovery process with insureds and brokers to ensure timely and accurate collection
  • Assist with the handling of program claim business to include reviewing reports from all external sources, establishing adequate reserves for both indemnity and expense as well as payment processing within prescribed authority  
  • Manage other administrative duties within the department, including but not limited to expense and bordereau payment processing, report preparation, answering incoming telephone inquiries and other duties as assigned

Skills & Qualifications:

  • Bachelor’s Degree in business or equivalent training preferred
  • One or more years of related industry experience
  • Strong interpersonal, presentation and communication skills (both oral and written).
  • Excellent computer skills required, specifically in Microsoft Office
  • Functional in French would be an asset.

 

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.

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