Claims Associate

6 months ago

Toronto, Canada Benefact Group Full time

**Working hours**:37.5 hours per week, Monday to Friday

**Duration**:Permanent / FTC / Temporary

**Location: Toronto, ON**

**About the role***:
**Ecclesiastical Insurance Canada**, who are proudly part of **Benefact Group**, are looking for a **Claims Associate** to join our **Toronto** office.

We are looking for a Claims Associate to join our team. Reporting to the Vice President, Claims, the Claims Associate is responsible for assisting all members of the claims team with claims handling and investigations and act as the point of contact for Ecclesiastical customers and our network of broker partners. This position will consult and collaborate with the organization’s stakeholders both internally and externally under the direction of the Vice President, Claims This is an great opportunity in a hands-on, supportive environment.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organization.

**Key responsibilities**:

- Provides support to the national claims team and management in order to meet the objectives of handling claims efficiently and effectively including data entry, updating information in a variety of Claim technologies, issuing payments and adjusting reserves as per the claim’s procedures.
- Manages correspondence in the claims process on behalf of the claims team (notification, case reserves, investigation, evaluation, negotiation, settlement subrogation, reinsurance recoveries and closure.
- Responds to inquiries on status of claims from brokers and customers.
- Provides support and co-ordinates claims management meetings including committee meetings.
- Conducts research and reports on specific issues related to claims and risk management working with management.
- Other duties as required.

**Knowledge, skills and experience**:

- University Degree or College Diploma or equivalent insurance experience. CIP designation complete or in progress.
- 2 years of financial experience including claims, insurance risk, underwriting and/or reinsurance.
- A team player with a customer-centric approach, ready to deliver great service. Effective and professional negotiation, selling, and advocating skills and the ability to organize and complete work on time and within budget. Effective written and oral communication skills are required.
- A person who is positive, confident, articulate, empathetic and approachable. Someone with an interest in volunteering and giving back will appreciate our company’s mission of charitable giving.

**What we offer**
***:

- A market competitive salary
- Flexible working program
- Annual transportation subsidy to assist with commuting costs
- Defined contribution pension plan - up to 8% with no employee matching required and voluntary RRSP and TFSA programs
- Generous annual bonus program for all permanent full-time staff
- Minimum of 3 weeks vacation plus paid wellness, personal, volunteer and sick days
- Comprehensive employee group benefits, including health and dental coverage, income protection plans, life insurance, ADD insurance and an annual Health Care Spending Account
- Up to $200 for an annual personal grant to a charity of your choice
- Family and Employee Assistance Program, a discount and perks program as well as an annual fitness reimbursement
- Family friendly benefits including maternity/parental top-up payments
- Support towards professional designations
- Personal development subsidy covering courses of personal interests or hobbies
- Wellness perks such as daily fresh fruit, snacks and ice-cream days in the summer
- Engagement activities including regular lunch and learns, after-work get togethers and Lunch with Leaders program to name a few
- A room with a view.enjoy lunch breaks and fun activities in our E-Bistro

**About us**:
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
- If you need any additional support during the recruitment process, then please let us know._

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