Clinical Educator

1 month ago

Mississauga, Canada Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

As a Respiratory Therapist you will be the clinical subject matter expert for the Q-NRG+ Indirect Calorimetry (IC) device, responsible for the successful implementation of the device in hospitals across Canada. Indirect calorimetry (IC) provides objective measurements for clinicians to accurately assess nutritional support through the determination of a patient’s energy expenditure over the course of critical illnesses. The monitoring requires expertise of both respiratory therapists and nutritional support teams. 

You will work collaboratively with the Nutrition Sales and Marketing teams in addressing any customer questions or inquiries related to the Q-NRG+. Furthermore, you will provide pre- and post-sale training and education to Dieticians, Respiratory Therapists and Physicians on the use of the Q-NRG+ in a clinical setting for both ventilated and spontaneously breathing individuals. In addition, you will provide objective measurements for clinicians to accurately assess nutritional support through the determination of a patient’s energy expenditure over the course of a critical illness. Lastly, another essential role of the respiratory assist in calibration and troubleshooting the Q-NRG+ equipment as required.

What you'll be doing

Act as the clinical subject matter expert on the Q-NRG+ Indirect Calorimetry (IC) device and it’s use on patients

Work collaboratively with the Nutrition Sales Team and customers on performing clinical evaluations of the device at customer sites

Assist in answering customer inquiries from a clinical perspective

In collaboration with the sales team, assist with post-sales training at customer sites

In collaboration with technical services team, assist in calibration and troubleshooting customer issues with the Q-NRG+ device

Work closely with the sales team through the sales process for Q-NRG+ devices, providing clinical expertise internally and externally as required

Provide device training to new team members

Collaborate with the marketing team on strategic objectives, product messaging and training needs

Complete expense reports, manage internal and external communications

Gather and document market insights and competitive intelligence

Help coordinate and represent Baxter at conferences specified by Marketing & Sales Management

Responsible for self-directed maintenance of product and therapy expertise

What you'll bring

Registered Respiratory Therapist

2+ years experience as a respiratory therapist in an acute setting

2+ years of clinical experience in the medical device industry

Strong communication skills

Critical thinking

Project management – organizational skills

Problem solving skills with focus on customer satisfaction

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

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