Scheduler/Dispatcher - Kingston Branch Office.

3 months ago


Kingston, Canada Paladin Security Full time
Job Description:

Communicates information to Clients and Security Staff using telecommunications systems and equipment, through email and phone calls Answers calls received by Hospital Staff, Security Staff and General Public and dispatch Security Staff accordingly Interacts with Police, the Fire Department, and EMS if required Update and maintains Security Staff schedules as changes arise during shift as well as filling shifts as vacancies arise Strategically plan schedules to utilize resources effectively and efficiently to avoid unnecessary overtime Provide information to staff as requested regarding additional shifts, coverages, and shift availability/locations Consistently update management with accurate daily Open Shift Logs Create, update, and modify work schedules for Security Guards within Paladin Security for Ottawa and Kingston Qualifications:

Working knowledge of the Security industry is an asset Proficient in MS Office Suite Excellent written and verbal English communication skills Superior customer service skills Ability to work under pressure Comfortable working independently and as part of a team Working knowledge of ESA, Human Rights, and Labour Relations NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.



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