Security/Dispatcher - Camera Monitoring

1 month ago

Vaughan, Canada LTS Protective Services Full time
Full-time

To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls, and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but are not limited to:
  • Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls, and verbal instructions.
  • Answer phones and Emails.
  • Direct backup support as necessary.
  • Inform management of major incidents.
  • Maintain the Camera Surveillance System.
  • Conduct security equipment audits.
  • Maintain key control, lost and found, and emergency contact lists.
  • Perform other duties as assigned.
  • Monitoring CCTV system for unwanted activity, dealing with and filling out reports for any suspicious activity in a timely fashion.

Must-Have:
  • A valid Ontario Security Guard License is an asset.
  • Shift flexibility is preferred.
  • 2 years experience with a Security firm or as a Security Guard in Ontario.
  • A minimum of 1 year of Security Dispatch/Operations or scheduling experience.
  • Ability to schedule and cover open shifts.
  • Proficient in Microsoft Office.
  • Proficient with emails, texts, and answering phones.
  • Knowledge of the Trespass to Property Act is an asset
  • The ability to function proficiently in a fast-paced and multi-tasking environment.
  • A strong customer service focus, able to work under pressure, and excellent interpersonal skills
  • Excellent communication skills, oral and written.
  • Customer Service experience.

Job Type: Full-time

Salary: $17.00-$19.00 per hour

Schedule:
  • 10-hour shifts
  • 8-hour shift

Experience:
  • Ontario Security Guard: 1 year (required)
  • Dispatching/Operations/Scheduling: 1 year (required)

License/Certification:
  • Ontario Security Guard Licence (required)
  • Do you own a working vehicle (preferred)
  • Are you looking for Full Time (preferred)

Shift availability:
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Work Location: 
LTS Head Office (56 Pennsylvania Ave, Unit 18A, Concord)

About LTS Protective Services:

Live To Secure (LTS) Protective Services is a young and dynamic company with an established track record, practical expertise in the security industry sector, and extensive knowledge in the field of protecting people and property alike.LTS is based in Canada and serves North American markets, as well as select international clients. Our traditional business model is based on offering tailored security solutions to our clients in order to meet their specific needs and fulfill a much sought after market niche. We are focused on all security aspects of business matters and all their related sub-services.Our team of professionals has more than 60 years of combined experience in the security field. Our organization consists of uniformed security, executive protection personnel, parking enforcement staff, as well as team members specialized in security technology and mobile services.Our company is committed to keeping pace with the continually changing technologies, needs, and challenges of the 21st century. To that end, we commit ourselves to ongoing professional training and continuous development.At the core of our operation, our mandate to prioritize our clients above all else, drives us to respond quickly and comprehensively to any concerns or issues presented to us.

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