Operations Coordinator

5 days ago

Courtenay, Canada BentallGreenOak Full time

Maintenance \ Operations Coordinator (Contract)

Courtenay, BC

Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

For more information, please visit

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

Duties:

Property Management Functions: 

Daily inspection of the common areas of the building including parking lots, sidewalks, signage, interior common areas, washrooms, garbage/waste facilities – report any deficiencies to Regional Director; Liaise and supervise day to day activities of on site contractors including but not limited to fellow janitorial/maintenance and security providers; Document incidents such as falls, etc. and assist with insurance claims as necessary; Assist with marketing events as assigned; Gather and forward mail, rental payment cheques, etc. in a timely manner; Handle day to day customer and tenant enquiries or complaints in a professional, friendly manner; Provide access to vacant units and tour prospective tenants as and when needed; Proficient use of technology (Email, Excel, Word, Angus).

Maintenance/Operations Functions:

Perform janitorial/cleaning duties throughout the building including the parking lot as required; Maintain the cleanliness and appearance of electrical, mechanical and storage rooms as required; Ensure WHIMIS procedures and policies are followed and maintained; Maintain a maintenance log of work performed and daily conditions; Be available for on-call duty and respond to emergencies as required; Maintain log of Fire System daily, weekly and monthly inspections; Schedule preventative maintenance; Coordinate with contractors including providing access, scheduling when appropriate, monitoring work; Undertake insurance and risk management inspections and remedial work where necessary; Routinely inspect building, equipment and HVAC units noting additional maintenance or repairs that may be required – report deficiencies to Regional Director; Perform minor repairs, including lighting maintenance, painting, minor plumbing and carpentry as directed or required; Assist marketing and leasing with set up, operation and removal of displays and events as assigned; Assist with scope of work preparation, tendering and contract administration of capital and non capital projects; Other duties as required from time to time.

Who you are:

Experience – Minimum 2 to 3 years’ experience in business administration. Relationship/Leadership Skills - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants and the public; able to partner with clients to meet client needs; self-motivated, professional and flexible; able to motivate, empower and coach / counsel staff in the achievement of performance goals. Organizational / Multi-Task Skills - Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented. Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change. Computer Skills – Advanced knowledge of Word, Excel, Microsoft office, e-mail. Police Clearance – A criminal verification check is required for employment.

The Expected Pay Rate is $28 - $35 per hour. The Expected Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits. 

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

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