Product Manager

6 months ago

Quebec City, Canada EightSix Network Full time

Job Description

À propos de Laps

Fondé en , Laps exploite actuellement deux plateformes de recommerce de golf, Golf Avenue et Golfbidder, ce qui fait de nous la plus grande plateforme d'équipement de golf d'occasion. Les plateformes transforment la façon dont les gens achètent, vendent et échangent des bâtons de golf. Nous sommes une destination pour tous les golfeurs, que vous veniez de découvrir votre passion pour le golf ou que vous soyez déjà un pro. L'entreprise a obtenu un financement de la CDPQ, une société mondiale d'investissement qui soutient des entrepreneurs exceptionnels qui bâtissent des entreprises internationales ambitieuses.

À travers nos deux marques, nous visons à transformer la façon dont les consommateurs achètent et revendent de l’équipement de golf d’occasion. Notre croissance des dernières années témoigne de l’efficacité de notre modèle innovant, construit sur les principes de l’économie circulaire. Nous recirculons plus de bâtons de golf chaque année, prolongeant ainsi la durée de vie de l'équipement des golfeurs du monde entier.

Basée à Montréal au Canada et à Londres, au Royaume-Uni, avec des entrepôts à Montréal, Londres et Calais (FR), l'équipe comprend des experts du golf qui mettent leur passion au travail chaque jour pour offrir un service exceptionnel.

L’opportunité

Nous recherchons un gestionnaire de produit dynamique et axé sur les résultats pour rejoindre notre équipe. Le gestionnaire de produit sera responsable du développement et de la gestion de nos plateformes de commerce électronique Golfavenue.ca et , en s'assurant qu'elles répondent aux besoins de nos clients et s'alignent avec nos objectifs commerciaux. Ce rôle implique de travailler en étroite collaboration avec des équipes interfonctionnelles, notamment l'ingénierie, la conception UX/UI et le marketing, pour fournir des solutions innovantes qui améliorent nos plateformes.

Responsabilités

Stratégie et vision du produit : Développer et communiquer une vision et une stratégie de produit claires qui correspondent aux objectifs de l'entreprise et aux demandes du marché. Planification de la feuille de route : créez et gérez une feuille de route du produit, en priorisant les fonctionnalités et les améliorations en fonction des besoins des clients, des objectifs commerciaux et de la faisabilité technique. Développement de produits : superviser le cycle de vie du développement des produits, du concept au lancement, y compris la rédaction d'exigences détaillées, la création des récits utilisateurs, l'assurance qualité et la garantie de la livraison en temps opportun de fonctionnalités/améliorations de haute qualité. Rétroaction client/données utilisateur : rassemblez et analysez les commentaires des clients, les tendances du marché, les parcours clients sur site et les indicateurs de performance de base pour supporter les décisions relatives aux produits et identifier les opportunités de croissance. Suivi des performances : définissez et suivez les indicateurs de performance clés (KPI) pour mesurer le succès des produits et des initiatives. Utilisez les données pour prendre des décisions éclairées. Collaboration interfonctionnelle : communiquez clairement les mises à jour de la feuille de route/des initiatives, tout en garantissant l'alignement et l'adhésion de toutes les parties prenantes concernées. Promouvoir les bonnes pratiques en matière de produits et fournir des raisonnements clairs sur les compromis lors des discussions sur la priorisation.

Ton profil

Baccalauréat en administration, marketing, informatique ou dans un domaine connexe. Un MBA ou un diplôme/certification d’études supérieures est un plus. 3 à 5 ans d'expérience en gestion de produits en commerce électronique. Expérience dans la direction d'équipes interfonctionnelles (développeurs, PO, designers, etc.) Expérience avérée dans la gestion des différents aspects d'un produit tout au long de son cycle de vie Solides compétences analytiques avec la capacité d’exploiter les données pour piloter la prise de décision. Expérience avec GA4, Confluence et Jira sont considéré un atout. Excellentes compétences en communication et en gestion des parties prenantes. Capable d'articuler des concepts complexes à des publics divers et d'influencer l'organisation. Expérience avec les méthodologies Agile/Scrum et les outils de gestion de projet. Solides compétences en résolution de problèmes et approche proactive pour identifier et relever les défis. Capacité à travailler efficacement dans un environnement en évolution rapide et à gérer plusieurs priorités.

Ce qu’on t’offre

L’indépendance dans ton rôle : ton travail n'est pas jugé par le nombre d'heures que tu accumules, mais plutôt par l'impact que tu auras. Un environnement de travail stimulant dans une organisation en pleine croissance. Le meilleur des deux mondes : tous les avantages du travail d’équipe au bureau et la flexibilité du travail à domicile. Les avantages d’un programme d’assurance collective et des rabais employés sur nos produits.

Ce à quoi tu peux t’attendre

Phase 1 : Entretien avec la Directrice Produit Phase 2 : Entretien avec le vice-président TI et/ou les membres pertinents des équipes élargies. Phase finale : Présentation d’une étude de cas

-----------------------

About Laps

Founded in , Laps currently operates two golf recommerce platforms, Golf Avenue and Golfbidder, making us the largest global platform for used golf equipment. The platforms transform the way that people buy, sell and trade in golf clubs. We are a destination for every golfer, whether you’ve just discovered your passion for golf or you’re already a pro. The business has secured funding from CDPQ, a global multi-stage investment firm that backs exceptional entrepreneurs building ambitious, international businesses.

Through our two brands, we aim to transform the way consumers buy and resell used golf equipment. Our growth in recent years is testament to the effectiveness of our innovative business model, built on the principles of the circular economy. We recirculate more than , golf clubs every year, extending the life of golf equipment for golfers around the world.

Headquartered in Montreal, CA and London, UK with warehouses in Montreal, London and Calais (FR), the team includes golf experts who bring their passion to work every day to deliver outstanding service.

Job Summary

We are seeking a dynamic and results - driven Product Manager to join our Product team. The Product Manager will be responsible for the development and management of a section of our ecommerce platforms Golfavenue.ca and , ensuring they meet the needs of our customers and align with our business goals. This role involves working closely with cross functional teams including engineering, design, and marketing to deliver innovative solutions that enhance our platforms.

Responsibilities

Product Strategy and Vision: Develop and communicate a clear product vision and strategy that aligns with the company’s goals and market demands. Roadmap Planning: Create and manage a product roadmap, prioritizing features and improvements based on customer needs, business objectives, and technical feasibility. Product Development: Oversee the product development lifecycle from concept to launch, including writing detailed requirements, creating user stories, QA, and ensuring timely delivery of high-quality features/enhancements. Customer Insights/User Data: Gather and analyze customer feedback, market trends, on-site customer journeys, and core e-commerce metrics to inform product decisions and identify opportunities for growth. Performance Tracking: Define and track key performance indicators (KPI’s) to measure success of products and features. Use data-driven insights to make informed decisions and adjustments. Cross-functional Collaboration: Clearly communicate roadmap/initiative updates, while ensuring alignment and buy in from all relevant stakeholders. Promote good product practices and provide clear reasonings of trade-offs in prioritization discussions.

Experiences

Bachelors degree in Business, Marketing, Computer Science, or a related field. MBA or advanced degree/certifications is a plus. 3-5 years of product management experience in the e-commerce industry. Experience leading cross-functional teams (Developers, Product Owners, Designers, etc.) Proven track record of successfully managing all aspects of a product throughout its lifecycle. Strong analytical skills with the ability to leverage data to drive decision-making. Experience in GA4, Confluence, and JIRA is considered an asset. Excellent communication and stakeholder management skills. Able to articulate complex concepts to diverse audiences and influence up, down, and across the organization. Experience with Agile/Scrum methodologies and project management tools. Strong problem-solving skills and a proactive approach to identifying and addressing challenges. Ability to work effectively in a fast-paced environment and manage multiple priorities.

What We Offer

Independence in your role: your work isn't judged by the number of hours you punch in, but rather by the impact that you have. A stimulating work environment in a growing organization. Hybrid model: all the perks of teamwork within the office and the flexibility of working from home. The benefits of a group insurance program and employee discounts on our Golf products.

What You Can Expect

Round 1 : Interview with Director of Product Round 2: Interview with VP of IT and/or relevant members of extended teams Final Round: Business Case presentation

Requirements:

Work Permit

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