Service Manager

2 months ago

Fort McMurray, Canada Cummins Inc. Full time

DESCRIPTION

We are looking for a talented Service Manager to join our team and lead the service department in Fort McMurray, Ab.

Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget.

In this role, you will make an impact in the following ways:

Manage operations to ensure smooth functioning and resolve complex business problems.

Provide constructive feedback and development opportunities to enhance employee growth.

Lead continuous improvement by refining processes to meet evolving customer and organizational goals.

Review key performance indicators regularly to address issues and seize opportunities.

Ensure work volume and quality meet company standards and achieve customer satisfaction.

Identify trends and initiate changes to meet goals while maintaining uninterrupted service levels.

Build positive relationships with key customers to foster professional connections.

Set and measure goals for service operations to maintain high customer satisfaction levels.

RESPONSIBILITIES

To be successful in this role you will need the following:

Safety Focus: Understanding of safety programs, incident investigation methodologies, and employee engagement

Financial acumen: Make informed business decisions by interpreting key financial indicators.

Action oriented: Tackle new opportunities and challenges with urgency, energy, and enthusiasm.

Communicates effectively: Deliver clear, multi-mode communications tailored to different audiences.

Customer focus: Build strong relationships and deliver customer-centric solutions.

Develops talent: Help employees achieve their career and organizational goals.

Ensures accountability: Hold yourself and others accountable to meet commitments.

Instills trust: Gain confidence and trust through honesty, integrity, and authenticity.

Manages conflict : Handle conflict situations effectively and with minimal disruption Education, Licenses, Certifications: College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Significant level of relevant technical experience, including supervisory experience, required.

QUALIFICATIONS

Role will require the ability to access all sites in the Regional Municipality of Wood Buffalo.

Hours of work will be flexible to meet operational requirements.

Schedule is 5 days a week on site.

Position will be safety sensitive and subject to Drug and Alcohol testing per company and customer policy.

Experience in mine equipment maintenance is an asset.

COMPENSATION AND BENEFITS

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process which consists of a Criminal Background Check including testing for Alcohol and drugs.

  • Service Manager

    1 month ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking a Service Manager for our Fort McMurray location. The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen,...

  • Restaurant Service Manager

    1 week ago

    Fort McMurray, Canada Tim Hortons (Eagle Ridge) Full time

    At Tim Hortons (Eagle Ridge), we are seeking a skilled Restaurant Service Manager to join our team.The estimated annual salary for this position is $45,000-$60,000 CAD, depending on location and experience.Job Description:We are looking for an individual with 1-2 years of experience in food service management to lead our team at the counter and in the...

  • Service Delivery Manager

    3 weeks ago

    Fort McMurray, Canada Paladin Airport Security Services Full time

    Service Delivery Manager We are currently hiring a full-time Service Delivery Manager based out of Fort McMurray Airport. Why Paladin? Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wages You have the opportunity to...

  • Service Delivery Manager

    3 weeks ago

    Fort McMurray, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerWe are currently hiring a full-time Service Delivery Managers based out of Fort McMurray Airport.Why Paladin?Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wagesYou have the opportunity to advance...

  • Payroll Services Manager

    2 weeks ago

    Fort McMurray, Canada Fort McKay Group of Companies LP Full time

    Job Summary:We are seeking a highly skilled Payroll Services Manager to join our team at the Fort McKay Group of Companies LP in Fort McMurray, AB.About the Role:This is a full-time position responsible for leading our payroll department and ensuring compliance with Employment Standards Legislation, Collective Bargaining Agreements, and related payroll and...

  • Food Service Manager

    2 weeks ago

    Fort McMurray, Canada Eagle Ridge Eatery & Cafe Full time

    Eagle Ridge Eatery & Cafe is seeking a Food Service Manager to oversee daily restaurant operations and lead a team of food service staff.The ideal candidate will have 1-2 years of experience in a similar role and excellent communication skills.Responsibilities include supervising staff, managing inventory, and ensuring high-quality food and service...

  • Parts Service Manager

    2 weeks ago

    Fort McMurray, Canada Mr. Lube 246 Full time

    This role will see you working in a fast-paced environment as a Parts Service Manager at Mr. Lube 246. As a key member of our team, you will be responsible for preparing and submitting reports to ensure the smooth operation of our services.Key responsibilities include arranging for maintenance and repair work, resolving work problems, providing technical...

  • Administrative Services Manager

    1 week ago

    Fort McMurray, Canada Janet Isola Real Estate Full time

    Job DescriptionWe are seeking an experienced Administrative Services Manager to join our team at Janet Isola Real Estate.This is a full-time position with a competitive salary range of $50,000 - $65,000 per year, depending on experience.About the RoleThe Administrative Services Manager will be responsible for implementing new administrative procedures,...

  • Environmental Services Manager

    4 weeks ago

    Fort McMurray, Canada Forest View Hospital Full time

    Job Opportunity We are seeking a skilled Milieu Manager to join our team at Forest View Hospital. As a leading psychiatric facility, we provide comprehensive care for children, adolescents, and adults struggling with behavioral health issues. Our team is dedicated to delivering exceptional service and support to our patients and their families....

  • Emergency Services Manager

    3 weeks ago

    Fort McMurray, Canada Regional Municipality of Wood Buffalo Full time

    Job Summary:The Regional Municipality of Wood Buffalo is seeking an experienced leader to fill the role of Assistant Deputy Chief, Integrated Emergency Response. As a key member of the Regional Emergency Services team, you will be responsible for assisting with the leadership and management of resources to deliver program services within approved budget,...

  • Senior Food Services Manager

    2 weeks ago

    Fort McMurray, Canada Mac's Convenience Store Full time

    The role of Food Service Supervisor at Mac's Convenience Store requires a highly organized and skilled individual to oversee the daily operations of our food services team.Key ResponsibilitiesDevelop and implement efficient work schedules to meet customer demandSupervise and coordinate the activities of food preparation staff to ensure high-quality...

  • Food Service Operations Manager

    1 week ago

    Fort McMurray, Canada Ab Ltd. Full time

    At Ab Ltd., we're seeking a skilled Food Service Operations Manager to oversee our daily operations. With a strong background in restaurant management, you'll be responsible for ensuring seamless service delivery while maintaining high standards of quality and customer satisfaction.Job SummaryThe ideal candidate will have excellent leadership skills, the...

  • Program Manager

    6 months ago

    Fort McMurray, Canada YMCA OF NORTHERN ALBERTA Full time

    Have you been waiting for the opportunity that's as community focused as you are? Join the Northern Alberta YMCA as a Program Manager for our Settlement, Resettlement, and Prospering Families programs and you will finally have the role you've been waiting for. You will join a group of dedicated community builders and support the integration and alignment of...

  • Food Service Operations Manager

    3 weeks ago

    Fort McMurray, Canada Earls Kitchen & Bar (Fort McMurray Airport) Full time

    Job Title: Food Service Operations ManagerJob Summary: We are seeking a skilled Food Service Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have experience in managing food service operations, supervising staff, and ensuring high-quality customer service.Key Responsibilities:Evaluate daily operations to ensure...

  • Dining Services Manager

    3 weeks ago

    Fort McMurray, Canada WESTERN RESTAURANT FRANCHISES INC OA A & W RESTAURANT Full time

    About This RoleIn this key position, you\'ll oversee the daily operations of our restaurant, ensuring seamless service delivery and high-quality food preparation.Key ResponsibilitiesSchedule and manage staff to meet work demandsDevelop and implement staff training programsControl food and supply costsMonitor food quality and presentationAddress customer...

  • Consulting, Service Delivery, Manager

    3 weeks ago

    Fort McMurray, Canada Paladin Airport Security Services Full time

    Service Delivery Manager We are currently hiring a full-time Service Delivery Manager based out of Fort McMurray Airport. Why Paladin? Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wages You have the opportunity to...

  • Food Service Operations Manager

    2 weeks ago

    Fort McMurray, Canada Alberta Ltd. oa Mary Browns Chicken Full time

    Job Title: Food Service SupervisorAlberta Ltd. o/a Mary Browns Chicken is seeking a skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for the overall management of our food service operations, including supervising and coordinating the activities of staff who prepare and portion food.Key...

  • Environmental Services Manager

    2 weeks ago

    Fort McMurray, Canada Envirosafe Janitorial Inc. Full time

    Job SummaryWe are seeking an experienced Environmental Services Manager to join our team at Envirosafe Janitorial Inc. In this role, you will be responsible for overseeing the cleaning and maintenance of our facilities, ensuring a safe and healthy environment for our employees and customers.Key Responsibilities:Hire, train, and supervise a team of cleaning...

  • Automotive Parts Services Manager

    2 weeks ago

    Fort McMurray, Canada Mr. Lube 246 Full time

    We are seeking an experienced Automotive Parts Services Manager to join our team at Mr. Lube 246.Job SummaryThe ideal candidate will have a strong background in managing automotive parts services, with experience in preparing and submitting reports, arranging for maintenance and repair work, and resolving work problems. Additionally, they will be able to...

  • Site Manager

    3 months ago

    Fort McMurray, Canada Graham Full time

    Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and...