Sales and Client Account Administrator

3 weeks ago


Squamish, Canada Jonas Software UK Full time

Description

THE COMPANY

OwnerRelations Technology is an IT company that is growing fast. We supply a unique software solution for Property Managers and Hoteliers worldwide. We specialize in the development of robust Owner Accounting and Owner Portal software solutions for Condo Hotels, Fractional Hotels, Timeshare Resorts, HOAs, Residence Clubs, and Property Management Companies. Our client base consists mainly of 4- and 5-star Resort hotels located throughout North America, the Caribbean, Europe, and Asia.

THE POSITION

We are looking for a Sales and Client Account Administrator to join our team in our office in Squamish. You will assist the sales team and be that vital link between sales and the customer. You will not only perform day-to-day administrative duties but also have an improvement mindset and can simplify and streamline processes. You will work with new and existing customers and support new onboarding customers from around the world.

JOB RESPONSIBILITIES

Support sales team when required Answer prospect's and 3rd party vendors' queries and explain to them about the Owner Relations solutions Prepare reports, sales brochures, price lists and other sales documents Issue quotations and contracts to prospects Co-ordinate sales demonstration sessions of software to potential customers and 3rd party vendors Maintain sales and customer CRMs Track and raise invoicing for deposit, balances, training, travel and subscription fees for customers and vendors Co-ordination of the planning and attendance to trade shows Identify key competitors. Share market news and updates Manage customer communications Support other projects when required Supply KPI data when required Ensure the filing system (hardcopy and Soft) is maintained and current

JOB QUALIFICATIONS

Analytical mind and problem-solving aptitude Excellent communication skills using email, phone, and chat Ability to work independently on multiple projects simultaneously with minimal direction Attention to detail Strong numerical skills Strong organizational skills Comfortable with Office 365 and SharePoint 3 – 5 years of customer service Courteous and professional phone manner, demeanour, and attitude are essential Good team player, yet willing to take personal responsibility for resolution of issues Experience with Software Programs - Asana, Pipedrive CRM, and Teams is a plus Knowledge of web-based software (SaaS) is a plus

Business Unit: 

Owner Relations

Scheduled Weekly Hours:

40

Number of Openings Available: 

1

Worker Type: 

Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.


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