Canada Clubs In-Seat Server

1 month ago

Toronto, Canada Legends Full time

LEGENDS

Founded in , Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a -degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visitand follow us on Facebook, Twitter and Instagram @TheLegendsWay.

THE ROLE

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs In-Seat environment.

Responsibilities:

Responsible for taking food and beverage orders from guests. Serve food, soda, water, wine, draft beer, and bottled/canned beer. Demonstrates a knowledge of menu and specials. Takes food orders making note of any special needs. Demonstrates and follows all rules and regulations regarding alcohol service. Secures payment for food and beverage orders. Ends each order by sincerely thanking the guest. Provides outstanding customer service. Provide our guests with personal service and attention to detail that will exceed their expectations. Contributes to a team environment with fellow associates and other service departments within the stadium. Support the service staff by clearing/cleaning tables and running food. Performs opening, closing, stocking and side work duties as assigned. Must be knowledgeable of other food, beverage and retail outlets within the stadium Other Duties as Assigned

Qualifications:

All applicants must be at least years of age. Ability to interact with guests in order to assure guest satisfaction Ability to interact with co-workers in order to assure compliance with company service standards Must have basic knowledge of food and beverage preparations (including food allergens), service standards, guest relations and etiquette Ability to multitask in a fast paced, team orientated setting Must be able to obtain food safety and responsible alcohol service certifications (Smart Serve) Must be able to read, speak and write English Language proficiently in order to communicate with guests and other team members. Ability to lift and transport items weighing - pounds, occasionally pounds. Ability to work most Sporting events (with minimum availability of % of events) including extended hours, nights, weekends, and holidays. Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Must be able to stand and walk for long periods of time while navigating ramps, stairs and elevators. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

WORKING CONDITIONS

Location: On Site 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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