Canada Clubs In-Seat Server

1 week ago

Toronto, Ontario, Canada DelMonte Hotel Group Full time

LEGENDS

THE ROLE

The Server position focuses on providing top-notch customer service while collaborating effectively in the Clubs In-Seat setting.

Responsibilities:

  • Take orders for food and beverages from guests.
  • Serve a variety of drinks including soda, water, wine, draft beer, and bottled/canned beer.
  • Demonstrate knowledge of the menu and daily specials.
  • Pay attention to any special dietary needs when taking food orders.
  • Adhere to all alcohol service rules and regulations.
  • Collect payments for orders with a sincere thank you to the guest.
  • Deliver exceptional customer service.
  • Provide guests with personalized service that exceeds their expectations.
  • Collaborate with team members and other service departments in the stadium.
  • Assist the service staff by cleaning tables and serving food.
  • Perform opening, closing, stocking, and side work tasks as assigned.
  • Have knowledge of other dining, beverage, and retail options in the stadium.
  • Other Duties as Assigned

Qualifications:

  • Candidates must be at least 18 years old.
  • Ability to engage with guests to ensure their satisfaction.
  • Interact effectively with colleagues to meet company service standards.
  • Basic understanding of food and beverage preparation, service standards, guest relations, and etiquette.
  • Ability to multitask in a fast-paced, team-oriented environment.
  • Obtain food safety and responsible alcohol service certifications.
  • Proficient in English for effective communication with guests and team members.
  • Able to lift and carry items up to 30 pounds, occasionally up to 50 pounds.
  • Flexible availability for most sporting events, including nights, weekends, and holidays.
  • Physical agility to perform various tasks like reaching, bending, stooping, etc.
  • Stand and walk for extended periods while navigating different areas in the stadium.
  • Follow safety policies and procedures, complete safety training.

WORKING CONDITIONS

Location: On-Site

The job may require sitting, talking, hearing, using hands to handle controls, reaching, standing, walking, and stooping. Specific vision abilities include close vision and focus adjustment.

Legends is an Equal Opportunity Employer providing fair employment opportunities regardless of race, color, religion, sex, age, national origin, disability, or genetic information.

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