Canada Clubs In-seat Server

2 weeks ago

Toronto, Canada Legends Hospitality Full time

**LEGENDS**:
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

**The Role**

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs In-Seat environment.

**Responsibilities**:

- Responsible for taking food and beverage orders from guests.
- Serve food, soda, water, wine, draft beer, and bottled/canned beer.
- Demonstrates a knowledge of menu and specials.
- Takes food orders making note of any special needs.
- Demonstrates and follows all rules and regulations regarding alcohol service.
- Secures payment for food and beverage orders.
- Ends each order by sincerely thanking the guest.
- Provides outstanding customer service.
- Provide our guests with personal service and attention to detail that will exceed their expectations.
- Contributes to a team environment with fellow associates and other service departments within the stadium.
- Support the service staff by clearing/cleaning tables and running food.
- Performs opening, closing, stocking and side work duties as assigned.
- Must be knowledgeable of other food, beverage and retail outlets within the stadium
- Other Duties as Assigned

**Qualifications**:

- All applicants must be at least 18 years of age.
- Ability to interact with guests in order to assure guest satisfaction
- Ability to interact with co-workers in order to assure compliance with company service standards
- Must have basic knowledge of food and beverage preparations (including food allergens), service standards, guest relations and etiquette
- Ability to multitask in a fast paced, team orientated setting
- Must be able to obtain food safety and responsible alcohol service certifications (Smart Serve)
- Must be able to read, speak and write English Language proficiently in order to communicate with guests and other team members.
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
- Ability to work most Sporting events (with minimum availability of 80% of events) including extended hours, nights, weekends, and holidays.
- Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must be able to stand and walk for long periods of time while navigating ramps, stairs and elevators.
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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