Canada Clubs In-seat Runner

5 months ago

Toronto, Canada Legends Hospitality Full time

**LEGENDS**:
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

**The Role**

The In-Seat Runner position will be responsible for delivering Food and Beverage from the kitchen or bar to the guest’s seat or other pick-up location. They will provide exceptional guest service while working collectively and cooperatively with the food expeditors and In-seat servers to ensure orders are correctly fulfilled and in a timely manner. They may also be tasked with keeping the club grab and go locations stocked and organized.

**Responsibilities**:

- Support the service staff by running food and beverage products.
- Receive food and beverage orders from an expediter and deliver them to proper locations in a timely organized manner.
- Stock and Restock Grab and go snack, candy and beverage locations
- Keep snacks and beverages organized in an attractive and functional manner
- Knowledge of the building and pertinent Seat and Pick-up locations.
- Must be knowledgeable of food, beverage, and menu items.
- Adhere to the Legends Uniform and Grooming guidelines.
- Performs opening, closing, stocking and side work duties as assigned.
- Other duties as assigned.

**Qualifications**:

- All applicants must be at least 18 years of age.
- Ability to interact with guests in order to assure guest satisfaction
- Must have basic knowledge of food and beverage preparations (including food allergens), service standards, guest relations and etiquette
- Ability to multitask in a fast paced, team orientated setting
- Must be able to obtain food safety and responsible alcohol service certifications (Smart Serve)
- Must be able to read, speak and write English Language proficiently in order to communicate with guests and other team members.
- Ability to lift and transport items weighing 10-30 lbs., occasionally 50 lbs.
- Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must be able to stand and walk for long periods of time while navigating ramps, stairs and elevators.
- Ability to work most Sporting events (with minimum availability of 80% of events) including extended hours, nights, weekends, and holidays.
- Ability to interact with co-workers in order to assure compliance with company service standards.
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
- Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information._

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