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Clinical Support Attendant

4 months ago


Vancouver, Canada Vancouver Coastal Health Full time

Salary

The salary range for this position is CAD $31.56/Hr. - CAD $33.28/Hr.

Job Summary

Come work as a Clinical Support Attendant with Vancouver Coastal Health (VCH)

Vancouver Coastal Health is looking for a graduate of a Social Services Diploma/Certificate program to join the ABI Transitional Housing Program in Vancouver, BC as a Clinical Support Attendant. Apply today to join our team

Be part of a new, innovative, and exciting team The regional ABI Transitional Housing Program has been co-designed in collaboration with specialists from across VCH, including brain injury, rehabilitation, substance use, mental health and safety. This is the first program of its kind in BC - one that provides a community, healing, client-driven, transitional location for people after their acute brain injury and hospitalization. The ABI program also emphasizes a supportive and innovative environment and team-based approach to care. As Clinical Support Attendant you are passionate about helping those most impacted by the housing and toxic drug supply crises and working within a team-based care environment that emphasizes trauma informed, harm reduction and culturally safe care. Be part of a new program that will provide hope at a critical moment.

As a Clinical Support attendant, you will:

Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within an multi-use/occupant community health centre and/or clinic setting. Provide assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process. Act as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigate identified risks to the health care team.

Qualifications

Education & Experience

Diploma in Community Social Service and one (1) year’s recent, related experience or an equivalent combination of education, training and experience. Basic Security Training level 1 and 2 Certificate.

Knowledge & Abilities

Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care. Knowledge of Appreciative Inquiry. Broad knowledge of mental health and substance use issues and treatment. Demonstrated knowledge of Indigenous Cultural Safety. Able to develop interventions and care plans that are strength based and client centered. Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique. Knowledge of community, social and health resources. Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing. Demonstrates ability to work with a culturally diverse population. Ability to work independently and in cooperation with others. Demonstrated exceptional customer service and communication skills. Demonstrated knowledge of general office procedures. Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.