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Clinical Support Attendant
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Clinical Support Attendant
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Clinical Support Attendant
2 months ago
Vancouver Coastal Health is seeking a Clinical Support Attendant to join our team at the Health Connection Clinic in North Vancouver, BC. As a Clinical Support Attendant, you will provide assistance to clients with acute, chronic, and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
Key Responsibilities- Establish a supportive presence that promotes trauma-informed interventions, practices, and clinical services that cultivate safety and respect within a multi-use/occupant community health centre and/or clinic setting.
- Provide assistance to clients with acute, chronic, and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
- Act as a member of the on-shift response team for the site's fire, safety, and security functions and intervene to fire, safety, and security-related complaints and hazards, including non-clinical emergencies and aggression, and mitigate identified risks to the healthcare team.
To be successful in this role, you will require:
- Diploma in Community Social Service and one (1) year's recent, related experience or an equivalent combination of education, training, and experience.
- Basic Security Training level 1 and 2 Certificate.
You will possess:
- Knowledge and experience in Trauma-Informed Practice, Harm Reduction, and Recovery-Oriented Care.
- Knowledge of Appreciative Inquiry.
- Broad knowledge of mental health and substance use issues and treatment.
- Demonstrated knowledge of Indigenous Cultural Safety.
- Able to develop interventions and care plans that are strength-based and client-centered.
- Demonstrated expertise in workplace violence prevention, including personal safety techniques, and team control technique.
- Knowledge of community, social, and health resources.
- Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public, and staff from other agencies, to maintain confidentiality, and to communicate effectively, both verbally and in writing.
- Demonstrates ability to work with a culturally diverse population.
- Ability to work independently and in cooperation with others.
- Demonstrated exceptional customer service and communication skills.
- Demonstrated knowledge of general office procedures.
- Physical ability to carry out the duties of the position.
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.
We offer a comprehensive health benefits package, including MSP, extended health, and dental, and a municipal pension plan. We also provide opportunities for growth and development, including employer-paid training and leadership development opportunities. Our wellness supports include counseling, critical incident, and innovative wellness services available to employees and their immediate families. We recognize and reward our staff, medical staff, and volunteers through award-winning recognition programs. As a VCH employee, you will have access to exclusive discount offers and deals.
We are committed to equity, diversity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
