Client Success Coordinator Part-time

2 months ago

Edmonton, Canada Reach First Full time
PositionTitle:Client Success Coordinator(PartTime)
Timings:10 AM to 2 PM(Remote)
Reportingto:ClientSuccessManager
Department:ClientSuccess
Location:EdmontonAB T5J 3R8

Thisposition is only for Canadian citizens based in EdmontonAlberta.

AboutUs:

ReachFirst is a Canadian company that provides digital marketingservices to our clients in both Canada and the United States. Wealso build and operate multiple business units within variousindustries. Performance is at the core of everything we do. We goabove and beyond the call of duty to achieve impactful growth forall ourclients.

PositionPurpose:

AsaClient SuccessCoordinator you will play a keyrole in ensuring our clients receive the highest level of serviceand support. You will be responsible for building and maintainingstrong relationships with clients understanding their needs andhelping them achieve their goals using our products or services.This role requires excellent communication skills and a proactiveattitude. Preference will be given to Candidates basedinEdmontonAlbertaas they will beresponsible for attending conferences and meetings heldthere.


Education& ProfessionalQualification:
  • Degree(s)/Major(s):Bachelor or Master in a relevant field from a reputedUniversity.

Experience:

  • 3to 4 years of proven work experience in a similarrole.

WhatWeOffer:

  • Awide range ofchallengingassignments. We don t just offera job; we offer a career with varying assignments and lots ofdevelopmentopportunities.
  • Continuouscoaching you will work withpassionate people and receive both formal training as well asdaytoday mentoring from your coach andmanager.
  • Dynamicand respectful workenvironment employees are at the core wevalue every individual and encourage initiatives promoting agilityand work/lifebalance.
  • Acompetitivecompensation package in linewith your qualifications andexperience.
  • Asanequal employmentopportunityprovider Reach First makesall decisions of employment purely based onmerit.

Responsibilities:

  • Actas the primary point of contact for assigned clients ensuring theirneeds are met and their expectations areexceeded.
  • Developand maintain strong longterm relationships with clientsunderstanding their business objectives and how our solutions cansupportthem.
  • Providetimely and effective support to clients resolving issues andanswering questions via email phone or virtualmeetings.
  • Monitorclient usage and engagement with our services identifyingopportunities for improvement and additionalvalue.
  • Conductregular checkins and reviews with clients to ensure they aresatisfied and to address anyconcerns.
  • Acontinuous approach to actively growing the community ofclients.
  • Collaboratewith internal teams (e.g. Sales Product Development Marketing) toadvocate for client needs and provide feedback for continuousimprovement.
  • Assistin the onboarding process for new clients ensuring a smoothtransition and successful implementation of oursolutions.
  • Developand deliver training materials resources and workshops to helpclients maximize the value of ourproducts/services.
  • Trackand report on key metrics related to client success such assatisfaction scores renewal rates and productusage.
  • Stayuptodate with industry trends and best practices to continuouslyenhance the clientexperience.


Requirements
  • Provenexperience in a clientfacing role such as Customer Success ClientSuccess Account Management orSales.
  • Excellentcommunication and interpersonal skills with the ability to buildrapport and trust withclients.
  • Strongproblemsolving skills and the ability to think strategically toaddress clientneeds.
  • Proficiencywith CRM software and other relevant tools (e.g. Salesforce HubSpotZendesk).
  • Strongorganizational skills and attention todetail.
  • Abilityto multitask and manage multiple client accountssimultaneously.
  • Highlyadaptable and quick to learn newinformation.
  • Highlevels of tenacity and desire to go above andbeyond.
  • Stronglistening skills and ability to understand othersviewpoints.
  • Experiencein working for a Digital Marketing Agency is aplus.
  • Availabilityto work parttime hours with flexibility to accommodate clientneeds.
JobType:Parttime
WorkLocation: Edmonton(Remote)

Strong track record of achieving sales targets and driving revenuegrowth. Excellent leadership and interpersonal skills, with theability to motivate and inspire a sales team. Demonstratedexperience in cold calling, sales closing, and negotiatingcontracts. Solid understanding of sales strategies, techniques, andbest practices. Managing organizational sales by developing abusiness plan that covers sales, revenue, and expense controls.Meeting planned sales goals. Promoting the organization andproducts. Understand our ideal customers and how they relate to ourproduct offering. Strong analytical and problem-solving skills,with the ability to analyze sales data and metrics. Excellentcommunication and presentation skills, with the ability toeffectively communicate with clients and internal stakeholders.Results-oriented mindset with a focus on continuous improvement andachieving measurable results.

  • Client Success Coordinator Part-time

    1 month ago

    Edmonton, Alberta, Canada Reach First Full time

    Job Title: Client Success Coordinator Part-timeAbout Reach First:Reach First is a Canadian company that provides digital marketing services to clients in Canada and the United States. We build and operate multiple business units across various industries, focusing on performance and growth.Job Purpose:As a Client Success Coordinator, you will play a key role...

  • Client Success Coordinator Part-time

    3 weeks ago

    Edmonton, Alberta, Canada Reach First Full time

    About the RoleWe are seeking a highly motivated and experienced Client Success Coordinator to join our team at Reach First. As a Client Success Coordinator, you will play a key role in ensuring our clients receive the highest level of service and support.You will be responsible for building and maintaining strong relationships with clients, understanding...

  • Client Success Coordinator Part-time

    2 months ago

    Edmonton, Alberta, Canada Reach First Full time

    About Reach FirstReach First is a Canadian company that provides digital marketing services to clients in Canada and the United States. We build and operate multiple business units within various industries, focusing on performance and growth.Job PurposeAs a Client Success Coordinator, you will play a key role in ensuring our clients receive exceptional...

  • Client Success Coordinator Part-time

    2 months ago

    Edmonton, Alberta, Canada Reach First Full time

    About Reach FirstReach First is a Canadian company that provides digital marketing services to clients in Canada and the United States. We build and operate multiple business units within various industries, focusing on performance and growth.Job PurposeAs a Client Success Coordinator, you will play a key role in ensuring our clients receive exceptional...

  • Client Success Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Reach First Full time

    Job Title: Client Success CoordinatorAbout Reach First:Reach First is a Canadian company that provides digital marketing services to our clients in both Canada and the United States. We also build and operate multiple business units within various industries. Performance is at the core of everything we do. We go above and beyond the call of duty to achieve...

  • Part-time Client Relations Coordinator

    5 months ago

    Edmonton, Canada Cornerstone Counselling Full time

    Cornerstone Counselling is looking to fill the role of a Part-time Client Relations Coordinator to join our Edmonton team. **Who We Are** Cornerstone Counselling is an inclusive, faith-based, not-for-profit agency with a 45-year history of offering compassion, support, and healing to people from all walks of life. We believe that everyone who needs help,...

  • Client Success Coordinator

    1 month ago

    Edmonton, Canada Reach First Full time

    **Position Title**: Client Success Coordinator **Timings**: 9 AM to 5 PM **Reporting to**: Managing Director **Department**: Client Success **Location**:Edmonton, AB T5J 3R8 (Remote) **About Us**: Reach First is a Canadian company that provides digital marketing services to our clients in both Canada and the United States. We also build and operate multiple...

  • Client Success Executive Part-time

    2 months ago

    Edmonton, Canada Reach First Full time

    PositionTitle: ClientSuccess Executive(PartTime)Timings:10 AM to 2PMReportingto: ManagingDirectorDepartment:BusinessDevelopmentLocation:Edmonton AB T5J 3R8(Remote)Thisposition is only for CanadiancitizensAboutUs:Reach First is aCanadian company that provides digital marketing services to ourclients in both Canada and the United States. We also build...

  • Client Care Coordinator, Part-time

    4 days ago

    Edmonton, Canada Amplifon Full time

    **About Us**: **Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care...

  • Client Care Coordinator, Part-Time

    3 days ago

    Edmonton, Canada Amplifon Full time

    *About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...

  • Client Care Coordinator, Part-Time

    3 days ago

    Edmonton, Canada Amplifon Full time €19 - €24

    About Us: Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are...

  • Client Care Coordinator, Part-Time

    3 days ago

    Edmonton, Canada Amplifon Full time

    *About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...

  • Client Care Coordinator, Part-Time

    3 days ago

    Edmonton, Canada Amplifon Full time

    *About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...

  • Part Time Client Advisor

    5 months ago

    Edmonton, Canada Louis Vuitton Full time

    POSTE PROFIL Our Louis Vuitton - Edmonton location is seeking a highly motivated Part Time Client Advisor with a passion for creating memorable experiences for our worldly clientele. INFORMATIONS COMPLÉMENTAIRES Thisis an opportunity for those who thrive in a fast-paced environment, seethemselves as more than a Sales Associate but as a true personal...

  • Part Time Client Advisor

    6 months ago

    Edmonton, Canada Louis Vuitton Malletier Full time

    **Profile**: Our Louis Vuitton - Edmonton location is seeking a highly motivated Part Time Client Advisor with a passion for creating memorable experiences for our worldly clientele. **Additional information**: Thisis an opportunity for those who thrive in a fast-paced environment, seethemselves as more than a Sales Associate but as a true personal...

  • Part-time Scheduling Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job Title: Part-time Scheduling CoordinatorJob Summary: We are seeking a highly skilled Part-time Scheduling Coordinator to join our team at Paladin Security Group. The successful candidate will be responsible for managing our scheduling program, ensuring a seamless experience for our customers, and providing exceptional service to our internal and external...

  • Client Success Advocate

    1 month ago

    Edmonton, Alberta, Canada Reach First Full time

    About Reach FirstReach First is a Canadian company that provides digital marketing services to clients in Canada and the United States. We build and operate multiple business units within various industries, focusing on performance and growth.Job Title: Client Success CoordinatorJob SummaryWe are seeking a Client Success Coordinator to join our team. As a...

  • Client Success Advocate

    1 month ago

    Edmonton, Alberta, Canada Reach First Full time

    About Reach FirstReach First is a Canadian company that provides digital marketing services to clients in Canada and the United States. We build and operate multiple business units within various industries, focusing on performance and growth.Job Title: Client Success CoordinatorJob SummaryWe are seeking a Client Success Coordinator to join our team. As a...

  • Client Success Professional

    2 months ago

    Edmonton, Alberta, Canada beBee Professionals Full time

    Client Success Specialist OpportunityWe are seeking a highly skilled Client Success Specialist to provide exceptional customer service to our clients at beBee Professionals in Edmonton.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Develop and maintain strong relationships with clients to ensure...

  • Client Success Professional

    2 months ago

    Edmonton, Alberta, Canada beBee Professionals Full time

    Client Success Specialist OpportunityWe are seeking a highly skilled Client Success Specialist to provide exceptional customer service to our clients at beBee Professionals in Edmonton.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Develop and maintain strong relationships with clients to ensure...