Bilingual Customer Support Specialist
2 months ago
If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our team
We are in search of a Bilingual Customer Support Specialist for our LendCare subsidiary. They will be responsible for promptly responding to customer inquiries, whether through phone or email, and providing excellent experience in all customer interactions. This is a perfect entry-level opportunity eager to gain more experience in the financial industry.
Responsibilities:
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Strive to ensure first call resolution for best customer experience.
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.
- Complete account modifications and process requests relating to payments, credits etc.
- Provide feedback to other departments to help improve sales, marketing, and business processes.
- Learn about the products inside and out to be able to answer any questions from customers.
Requirements:
- Good communication skills in English and French
- Customer Service experience is an asset
- Empathetic, compassionate and operate with integrity – really care for customers
- Ability to multi-task, adapt to change in a fast-paced environment and to work independently
- Excellent written and oral communication skills with the ability to create memorable customer experiences.
- Proficient with Microsoft office software (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs.
- Ability to work fulltime in our office in Pickering, ON
Schedule: Tuesday to Friday (11:30am to 8pm) & Saturday (9-5:30pm)
About Us:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.
Why join us:
Diversity, Inclusion, and Equal Opportunity Employment"
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
-
Bilingual Customer Support Specialist
7 months ago
Pickering, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...
-
Customer Support Representative
2 days ago
Pickering, Canada LendCare Full time: LC Loans is a front-line customer support department. This is a business-to-consumer role to help assist LendCare customers with any questions and support regarding their personal loans We are looking for Customer Support Representatives who want to join a team of professionals to deliver exceptional service for our customers across Canada. The successful...
-
Pickering, Canada goeasy Ltd. Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures , the GTA's Top 100 Employers , one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our...
-
Technical Support Specialist
7 months ago
Pickering, Canada Dr Support Pros Inc. Full time**Dental IT Service Technician** Dr Support Pros Inc. is a computer support company specializing in the dental industry. Dr Support Pros Inc. manages all aspects of its business from Toronto, Burlington, Cambridge and Halifax, with its head office located in Pickering, ON. We take pride in being a leader in the support of medical and dental offices. **JOB...
-
Customer Contact Specialist
3 months ago
Pickering, Canada Municipal Property Assessment Corporation Full timeDate: Sep 20, 2024- Location: Pickering, ON, CA- Type of Position: Permanent ( Standard Req Only)- Type of Position: - Number of Positions: 8- Salary Min: $53,755.00- Salary Max: Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? **Become a Customer...
-
Bilingual Partner Support Representative
6 months ago
Pickering, Canada goeasy Ltd. Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures , the GTA's Top 100 Employers , one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join our...
-
Customer Support Specialist
7 months ago
Pickering, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...
-
Customer Support Representative, Health Finance
7 months ago
Pickering, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...
-
Office Support Specialist
2 months ago
Pickering, Ontario, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at beBee Professionals in Pickering, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...
-
Client Support Specialist
2 months ago
Pickering, Ontario, Canada beBee Professionals Full time $30,000 - $45,000At beBee Professionals, we are seeking a Client Support Specialist to provide exceptional service to our customers in Canada. In this role, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate information about...
-
Customer Support Specialist
4 weeks ago
Pickering, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative Role OverviewIn our organization, beBee Professionals, we are seeking a highly skilled Customer Service Representative to work with us in Pickering, Canada.This position is ideal for an individual who possesses excellent communication and problem-solving skills, enabling them to provide exceptional service to our customers....
-
Administrative Support Specialist
2 months ago
Pickering, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Pickering. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring smooth day-to-day functions.Key Responsibilities:Manage office correspondence,...
-
Customer Service Food Specialist
4 weeks ago
Pickering, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Food Specialist to join our team at beBee Professionals in Pickering.Key Responsibilities:Greet customers and take their orders efficiently, providing excellent customer service at the food counter.Prepare food items according to customer preferences, ensuring high-quality standards.Maintain cleanliness at the food...
-
Bilingual Service Coordinator
6 months ago
Pickering, Canada Pattison Sign Group Full timePattison Sign Group is a highly successful, North American Company growing organically and through ongoing acquisitions. It is one of the world’s largest sign and physical branding element companies, with eight (8) manufacturing facilities, five (5) sales and operations offices and over 1000 employees across North America. In addition to the Pattison Sign...
-
Bilingual (EN/FR) Customer Sales Representative
3 months ago
Pickering, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work®, recognized as Canada’s Most Admired Corporate Cultures, the GTA's Top 100 Employers, one of Canada’s Top 50 Fintech’s and North America’s Most Engaged Workplaces - we want the best and brightest to join...
-
Site Support Specialist
2 months ago
Pickering, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Pickering is seeking a skilled Site Support Specialist to join our team. The ideal candidate will assist in a variety of construction tasks, including supporting skilled tradespeople, maintaining tools and equipment, and ensuring a safe and efficient work site.Responsibilities:Assist carpenters, electricians, and other skilled workers...
-
Customer Support Associate
6 months ago
Pickering, Canada Spara Executives Full timeAt **Spara Executives**, we specialize in driving customer acquisition and developing an unforgettable consumer experience. Our hands-on approach, both internally and externally, enables us to engage with our consumers in a multitude of ways across the region. Recently, our Customer Support Associate team has focused on innovating enhanced customer service...
-
Executive Support Specialist
2 days ago
Pickering, Ontario, Canada SUNEKA INC. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Executive Support Specialist to join our team at SUNEKA INC. In this role, you will provide administrative support to our executives, ensuring seamless day-to-day operations and contributing to the overall success of the organization.
-
Executive Support Specialist
4 weeks ago
Pickering, Ontario, Canada beBee Professionals Full time $35,000 - $45,000As an Executive Support Specialist at beBee Professionals in Pickering, you will be responsible for managing daily office operations with precision and care. Your attention to detail will ensure that all administrative tasks are completed efficiently.Key Responsibilities:You will be the first point of contact for clients, handling incoming calls, emails, and...
-
Bilingual Service Coordinator
6 months ago
Pickering, Canada Pattison Sign Group Full time**ABOUT US** Pattison Sign Group is a highly successful, North American Company growing organically and through ongoing acquisitions. It is one of the world’s largest sign and physical branding element companies, with eight (8) manufacturing facilities, five (5) sales and operations offices and over 1000 employees across North America. In addition to the...
