Auto Retention Specialist – Insurance Call Center

7 months ago

Prince George, Canada 019986 Hub International Canada West ULC (Canada West) Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity

Are you a bright, outgoing, people-oriented person, who is a little competitive that thrives on meeting goals, if so, this is the CAREER for you

No prior experience necessary to join our team. We offer complete training and the opportunity to obtain your level 1 general insurance license within 30 days of commencing employment.

As an Auto Retention Specialist in our growing call center, you will provide exceptional customer service to our existing clients. You will advise new and existing clients on how to best protect their assets when it comes to auto insurance. You will identify gaps in our clients’ coverage, and will offer solutions, proactively and creatively, using a diverse selection of insurance products You will develop new business by cross selling and making referrals to Personal & Commercial Lines. You will have clear and achievable targets and support every step of the way. Continuous learning and development opportunities to maintain licensing requirements and work towards your career goals will be provided. 

What you will bring to our team-

Interpersonal skills, excellent customer service, empathy, ability to solve problems, ability to handle rejection and ability to meet retention goals Excellent written and verbal communication and an above average typing speed Ability to work in a busy, fast paced environment and handle high volumes of transactions. Willingness to work toward team and individual targets in an environment that is measured A positive and upbeat attitude and a strong work ethic Drive and competitive attributes that motivate you and your peers Willingness to obtain Level 1 general insurance license Ease with technology and ability to use multiple computer programs concurrently

Salary Expectations –

The compensation for this position is a variable compensation structure, ie., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $38,400.00 to $42,000.00, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together We work hard and play hard Get ready for our Staff Holiday Parties Paid day off for your birthday – we want to celebrate you Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities Room to grow within the organization Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

#LI-POST

#LI-onsite

Department SalesRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

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