HVAC Technical Advisor, After-Sales Support

5 months ago


Québec City, Canada Le Groupe Master Full time
Requisition #: Regular Job Number: J0724-0246 Job Type: Regular City, Province, Country: Québec, Quebec, Canada Job Category: Internal Sales Number of Positions: 1 Job Location:

The technical advisor will have as main responsibility to assure a technical support after sales to the customers.

What you will accomplish with us:

Troubleshooting and diagnostics over the phone and on site;

Manage repairs with suppliers;

Assist with the start-up of equipment sold in collaboration with the contractor;

Document claims;

Write commissioning assistance and site visit reports.

What You Bring to Our Team:

DEP in refrigeration or DEC in building mechanics or any combination of relevant training and experience as a refrigeration technician;

TAG 1 gas card required;

Good communicator;

Organizational skills;

Initiative and resourcefulness;

Diplomacy and courtesy;

Good knowledge of refrigeration and hydronic systems;

Good knowledge of control systems;

Knowledge of welding;

Knowledge of electricity;

Proficiency in English and French (or willingness to learn) (frequent interactions in English with Master employees and suppliers based in our offices in Ontario, Western Canada and Maritimes, and interactions in French with suppliers and employees in our local offices in Montreal and Ottawa).

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. Flexible remote work policy

Master, for over 70 years
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
A Great Place To Work
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.



  • Quebec City, Canada BID Group Full time

    The Technical Support Advisor is a highly motivated tradesman managing the projects for the installation team. As a key team member of the technical team, you will be involved primarily in ensuring parts and materials are available for projects by reviewing blue prints, working with factory to schedule parts, verifying receipt of items, tracking and managing...


  • Québec City, Canada Le Groupe Master Full time

    Requisition #: Regular Job Number: J0824-0028 Job Type: Regular City, Province, Country: Québec, Quebec, Canada Job Category: External Sales Number of Positions: 1 The external sales representative will be actively involved in the operational process of sales to both generate and boost equipment sales. This person must support the consulting engineers,...

  • Branch Representative

    5 months ago


    Québec City, Canada Le Groupe Master Full time

    Job Number: J0724-0274 Job Type: Regular City, Province, Country: Québec, Quebec, Canada Job Category: Branch offices Number of Positions: 1 Job Location: Québec As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting...


  • Québec City, Canada Equest Full time

    Rejoignez l'équipe ACCEO Solutions Retail, une division de Harris Computer, où nous plaçons les employés et les clients au cœur de notre mission. ACCEO Solutions offre un environnement de travail ancré dans des valeurs de qualité, créativité, respect, responsabilité et intégrité.Travail à domicile ou au bureau : 7075 Pl. Robert Joncas Local...

  • Technical Advisor

    1 month ago


    Centre-du-Québec-Est (Saint-Valère), Canada Phaneuf Agricultural Equipment Full time

    You are a team player with a passion for motorized equipment, you like to do calculations, communication and sales? Phaneuf has a great career opportunity for you within a tightly knit team. We offer: Competitive total compensation A wellness allowance of $250 per year A weekday work schedule (Monday to Friday), year round 5 paid holidays more than the...

  • Technical Advisor

    3 months ago


    Centre-du-Québec-Est (Saint-Valère), Canada Phaneuf Agricultural Equipment Full time

    You are a team player with a passion for motorized equipment, you like to do calculations, communication and sales? Phaneuf has a great career opportunity for you within a tightly knit team. We offer: Competitive total compensation A wellness allowance of $250 per year A weekday work schedule (Monday to Friday), year round 5 paid holidays more than the...


  • Québec City, Canada IA Financial Group Full time

    Description PPI company overview: is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help Advisors elevate and grow their business with a socially responsible mindset. ...


  • Québec City, Canada Daikin Applied Full time

    Job Description Technicien de Service CVC / HVAC Journeyman Pourquoi se joindre à notre équipe de Daikin Applied? Formation certifiée en usine, certification de réfrigération ou autre formation professionnelle en cours d’emploi dans le domaine du CVC. La possibilité de travailler sur tous les types d’équipements commerciaux et de...

  • Sales Coordinator

    2 months ago


    Québec City, Canada Elvis Eckardt Recruitment & Sales Solutions Limited Full time

    At Elvis Eckardt Recruitment & Sales Solutions Limited, we're not just your average recruiters or HR professionals.We're a team driven by passion, committed to revolutionizing the way you experience recruitment and HR.With over a decade of hands-on experience, we've honed our craft and specialize in delivering exceptional Recruitment and HR Solutions to...

  • Technical Advisor

    3 months ago


    Centre-du-Québec-Est (Saint-Valère), Canada Phaneuf Agricultural Equipment Full time

    You are a team player with a passion for motorized equipment, you like to do calculations, communication and sales? Phaneuf has a great career opportunity for you within a tightly knit team.We offer:Competitive total compensationA wellness allowance of $250 per yearA weekday work schedule (Monday to Friday), year round5 paid holidays more than the Labour...

  • Technical Advisor

    1 month ago


    Centre-du-Québec-Est (Saint-Valère), Canada Phaneuf Agricultural Equipment Full time

    You are a team player with a passion for motorized equipment, you like to do calculations, communication and sales? Phaneuf has a great career opportunity for you within a tightly knit team.We offer:Competitive total compensationA wellness allowance of $250 per yearA weekday work schedule (Monday to Friday), year round5 paid holidays more than the Labour...


  • Quebec City, Canada Qualitest Full time

    Qualitest, a North American based company offering a wide range of materials testing equipment and analytical devices, and as part of our expansion plan is looking for a savvy inside Technical Sales representative to market our competitive range of quality control equipment, testing machines and scientific laboratory instruments. This position may be...


  • Quebec City, Canada Baulne Full time

    SALES REPRESENTATIVE – BUSINESS DEVELOPMENT BAULNE – Local company, leader in building mechanics For more than 20 years, BAULNE has been simplifying HVAC management for business customers. As a leader in its sector, it designs, develops and integrates intelligent technological solutions allowing customers to effortlessly reduce their operating costs. The...


  • Québec City, Canada Abbott Full time

    The Opportunity   This position is field-based from the Montreal area in the Core Lab division. At Abbott Core Lab, we’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab...


  • Québec, Quebec, Canada Baulne Full time

    Sales Techniques Representative Job DescriptionAt Baulne, we're seeking a highly skilled Sales Techniques Representative to join our dynamic team.Key Responsibilities:Represent Baulne to customers, suppliers, and employees.Develop and maintain long-term, profitable business relationships with existing and potential customers, including building owners and...


  • Quebec City, Canada Cansel Full time

    **Who we are?** Cansel helps clients capture, transform, and manage data leading to increased field-to-finish efficiency and profitability. **Position Summary** **In this role, you will...** - Attend sales calls with Account Managers and sales professionals - Perform technical sales presentations - Conduct product training in a classroom environment...


  • Quebec City, Canada Groupe Cabico Inc. Full time

    Work Term: Permanent - Work Language: Bilingual - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Work site environment**: - Furniture - Business **Work setting**: - Rural area - On-site customer...


  • Québec City, Canada Logibec Full time

    Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge? For almost 40 years, Logibec has been innovating and developing targeted software solutions in close collaboration with healthcare institutions, enabling their partners to meet...


  • Quebec City, Quebec, Québec, Canada Baulne Full time

    SALES REPRESENTATIVE – BUSINESS DEVELOPMENT BAULNE – Local company, leader in building mechanics For more than 20 years, BAULNE has been simplifying HVAC management for business customers. As a leader in its sector, it designs, develops and integrates intelligent technological solutions allowing customers to effortlessly reduce their operating costs. The...

  • Product Specialist

    6 months ago


    Québec, Canada The Group Master Full time

    **Master, for over 70 years** We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and 19 branches in the United...