General Manager
5 months ago
Job Description
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve expenses and establish the standards of service. The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment. The manager will address and deal with customer complaints and ensure that customers have an enjoyable visit at the hotel.
Core Competencies
Accountability
Adaptability
Communication
Critical Thinking
Decision Making
Leadership
Negotiation
Planning and Organizing
Problem Solving
Resource and Fiscal Management
Service Orientation
Teamwork
Job Duties
Assume overall responsibility for the operations of the hotel.
Establish the financial and service standards for the hotel.
Directs the focus of the Sales Department.
Contribute to the development of the organization's vision and strategy to guide the organization and ensuring co-operation across departments.
Monitor departmental performance against goals and take corrective action when necessary, including implementing cost-savings measures as required.
Provide vision and leadership to staff members and encourage the growth and financial viability of the company.
Provide written and verbal reports on organizational activities on an ongoing basis, and as requested from time to time.
Allocate material, human and financial resources to implement organizational and departmental policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning.
Schedule staff and work activities.
Supervise, and provide advice, support, guidance, and direction to staff; monitor the performance of staff on an on-going basis, conduct annual performance reviews, discipline and terminate staff as required.
Liaise with outside vendors and negotiate over service prices/contracts.
Prepare budgets and monitor expenses.
Answer customer questions regarding policies and procedures; deals with customer complaints and comments. Address and troubleshoot problems and concerns.
Inspect property and services to ensure the compliance with licensing laws, health and safety and other statutory regulations.
Inspect hotel for cleanliness and appearance; supervises maintenance, supplies, renovations and furnishings.
Coordinate front-office activities of hotels and resolve problems.
Develop advertising strategies and campaigns.
Participate in community affairs and maintains a positive public image for the hotel including representing the hotel at tourism and business associations
Other duties as assigned.
Requirements
Minimum of 2 years Hotel General Manager experience, or 3-4 years of Sales or Rooms Division Manager experience.
Diploma or Degree in Hotel/Restaurant Management would be an asset.
"Hands-on" Management style
Exceptional Leadership skills
Commitment to exceeding Guest expectations.
Computer literate with knowledge of a variety of computer software applications including the Microsoft Office Suite (Excel, Access, Word, Powerpoint), and Hotel PMS's.
Superior written and verbal communication skills.
Excellent organizational and time management skills with the ability to set priorities for self and others in the hotel.
Ability to develop and motivate staff to achieve challenging goals.
Gallery
Requirements:
Work Permit-
Automotive General Manager
1 month ago
Penticton, British Columbia, Canada Nickel Plate Nordic Centre Full timeJob Title: General Manager - Nickel Plate Nordic Centre Job Summary: The General Manager is responsible for the overall management and operation of the Nickel Plate Nordic Centre. This includes managing a team of staff and volunteers, developing and maintaining a quality trail grooming program, managing the operational budget, and ensuring compliance with...
-
Automotive General Manager
1 month ago
Penticton, British Columbia, Canada Nickel Plate Nordic Centre Full timeJob Title: General Manager - Nickel Plate Nordic Centre Job Summary: The General Manager is responsible for the overall management and operation of the Nickel Plate Nordic Centre. This includes managing a team of staff and volunteers, developing and maintaining a quality trail grooming program, managing the operational budget, and ensuring compliance with...
-
General Manager
4 weeks ago
Penticton, Canada Nickel Plate Nordic Centre Full timeThe General manager reports to the Nickel Plate Cross Country Ski Club board of directors. The role is a year-round position with reduced hours in the off season, totaling 1480 hours per year.The Role:The position is responsible for the delivery of all operations at Nickel Plate Nordic Center including but not limited too:Hiring and managing a paid staff...
-
General Manager
2 months ago
Penticton, Canada Nickel Plate Nordic Centre Full timeThe General manager reports to the Nickel Plate Cross Country Ski Club board of directors. The role is a year-round position with reduced hours in the off season, totaling 1480 hours per year. The Role: The position is responsible for the delivery of all operations at Nickel Plate Nordic Center including but not limited too: Hiring and managing a paid staff...
-
General Manager Position
1 month ago
Penticton, British Columbia, Canada Nickel Plate Nordic Centre Full timeNickel Plate Nordic Centre is seeking a highly skilled and experienced General Manager to lead our team.About the Role:The General Manager will be responsible for the overall management of the Nordic Centre, including:Trail Grooming and Operations: Developing and maintaining a high-quality trail grooming program, ensuring the centre's trails are safe and...
-
Apprentice General Manager
2 weeks ago
Penticton, Canada Mercer Mass Timber Full timeWe are North America’s largest Mass Timber Manufacturer, with facilities in Penticton, British Columbia, Spokane Valley, WA, and Conway, Arkansas with a combined annual production capacity of over 255,000 cubic metres of mass timber. MMT is part of Mercer International, a leading forest products company who is one of the world’s largest market pulp...
-
Automotive General Manager
1 month ago
Penticton, Canada Nickel Plate Nordic Centre Full timeThe General manager reports to the Nickel Plate Cross Country Ski Club board of directors. The role is a year-round position with reduced hours in the off season, totaling 1480 hours per year. The Role: The position is responsible for the delivery of all operations at Nickel Plate Nordic Center including but not limited too: Hiring and managing a paid staff...
-
General Manager
2 weeks ago
Penticton, British Columbia, Canada Mercer Mass Timber Full timeJob Title: General Manager - Mass Timber MillWe are seeking an experienced General Manager to lead our Mass Timber Mill in Penticton, British Columbia. As a key member of our leadership team, you will be responsible for overseeing the overall operations of the facility, driving efficiency, and ensuring high-quality production.Key Responsibilities:Oversee...
-
General Labourer
5 months ago
Penticton, Canada ServiceMaster Restore of Penticton Full timeServiceMaster of Penticton is looking to fill the position of General Labourer, as this person will aid in many different avenues of our business. We are a small but mighty cleaning & disaster restoration company that has been serving the South Okanagan for over 20 years. Duties will include carpet & upholstery cleaning, furniture moving, content...
-
General Labourer
5 months ago
Penticton, Canada ServiceMaster Restore Full timeBenefits: Dental insurance Health insurance Opportunity for advancement ServiceMaster of Penticton is looking to fill the position of General Labourer, as this person will aid in many different avenues of our business. We are a small but mighty cleaning & disaster restoration company that has been serving the South Okanagan for over 20 years. Duties...
-
Restaurant General Manager
2 weeks ago
Penticton, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a highly motivated Restaurant Manager to lead our team at beBee Professionals in Penticton. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, managing staff, and driving business success.Key Responsibilities:Oversee daily restaurant operations, including staff management and...
-
General Clerk/Cashier Position
4 weeks ago
Penticton, British Columbia, Canada Save-On-Foods Full timeAt Save-On-Foods, we're committed to delivering exceptional customer experiences and building a World Class Team that goes the extra mile. As a General Clerk/Cashier, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every...
-
General Clerk/Cashier Position
4 weeks ago
Penticton, British Columbia, Canada Save-On-Foods Full timeAt Save-On-Foods, we're committed to delivering exceptional customer experiences and building a World Class Team that goes the extra mile. As a General Clerk/Cashier, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every...
-
General Applications
5 months ago
Penticton, Canada Acera Insurance Full timeDescriptionPlease submit your application and resume if you do not see a current position that fits your skills.We will keep your information on file and contact you if a position becomes available that fits your experience. Please continue to check our website for new positions that are open. CompetenciesCritical thinker with strong attention to details and...
-
General Clerk/Cashier Position
1 month ago
Penticton, British Columbia, Canada Save-On-Foods Full timeAt Save-On-Foods, we're committed to delivering exceptional customer experiences and building a World Class Team that goes the extra mile. As a General Clerk/Cashier, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every...
-
General Clerk/Cashier Position
1 month ago
Penticton, British Columbia, Canada Save-On-Foods Full timeAt Save-On-Foods, we're committed to delivering exceptional customer experiences and building a World Class Team that goes the extra mile. As a General Clerk/Cashier, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every...
-
hotel general manager
3 months ago
Penticton, Canada GILL ONWARD ENTERPRISES INC. Full timeEducation: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsCo-ordinate the work of regions, divisions or departmentsEstablish objectives for the...
-
Restaurant general manager
5 months ago
Penticton, Canada SHREEJI FOOD INC. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsCo-ordinate the work of regions, divisions or departmentsEstablish objectives for the...
-
hotel general manager
3 days ago
Penticton, Canada Subway Full timeEducation: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsCo-ordinate the work of regions, divisions or departmentsEstablish objectives for the...
-
Restaurant general manager
5 months ago
Penticton, Canada SHREEJI FOOD INC. Full timeEducation: Expérience: EducationBachelor's degreeTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsCo-ordinate the work of regions, divisions or departmentsEstablish objectives for the organization and...