Order Management Specialist

4 weeks ago


Oakville, Canada Artech LLC Full time
Our client who specializes in electronic manufacturing is searching for an Order Management Specialist.

For further details about the position please contact Jimena Parra at Jimena.Parra@artech.com

Location: Oakville, Ontario
Employment structure:Contract
Work environment: Hybrid
Start date: ASAP


Responsibilities:
  • Strong customer focus. Provide customers with the highest levels of customer service in a demanding and challenging environment on a consistent daily basis.
  • Manage carrier emails to ensure the timely delivery to customers.
  • Prioritize logistics needs when necessary; communicate with warehouse operations and logistics team in order to meet delivery requirement.
  • Follow existing processes and procedures to ensure daily execution of operating standards and service level agreements.
  • Ability to effectively communicate with professionalism and positive attitude with various individuals/groups.
Qualifications
  • Priority setting – functions effectively in a fast paced and dynamic environment, ability to focus on what is important, copes with change, can shift gears when necessary.
  • Decision making / Problem solving – can make decisions in a timely manner based on analysis and good judgment that suits customer’s demand.
  • Utilizes logic to solve issues and look beyond the scope to provide the upmost customer satisfaction. Understand how to get things done within our network.
  • Drive for positive results – pushes for results that exceed expectations.


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