Warranty Administrator

3 months ago


Richmond, Canada Mercedes-Benz Richmond Full time

Looking for a great opportunity to work in Canada’s largest AutomotiveGroup? Join the Family today, the Dilawri Lifestyle is waiting for you

Mercedes-Benz Richmond  is currently looking to fillthe position of  WarrantyAdministrator.

Essential Duties :

·Assesscodes, prioritize and dispatch work for shop to essential duties, invoice and submit all warranty claims, and maintain warranty controland rectify warranty schedules for the accounting department

·Ensurewarranty return parts are properly tagged, shelved, and secured

·Sortand ship warranty parts returns when necessary, and report paymentdiscrepancies to the Service Manager

·Informstaff of warranty procedure changes and maintain files

·Otherduties as assigned by manager

All successful applicants must possess the following qualities:

·Post-secondarydiploma/degree in any discipline or equivalent experience

·Aminimum of 2 years’ warranty experience

·Basicknowledge of or the ability to understand the mechanics of a vehicle

·Excellentinterpersonal, presentation and relationship building skills

·Strongorganizational and prioritization skills with the ability to multitask

·Strongattention to detail

·Excellentwritten and oral communication skills

·Desireto exceed customer expectations



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