Technical Applications Engineer

3 weeks ago

Richmond, Canada The Engineering Institute of Canada Full time
Responsibilities

Saltworks Technologies (Richmond, BC) is a global technology leader in advanced industrial desalination and lithium refining. Our innovative machines produce clean water from high-strength industrial discharges and refine lithium to support the energy transition. We offer meaningful and exciting work in a collaborative environment, driven by innovation and problem-solving. We’re a fast-growing company offering exceptional career opportunities.

The role:

Join our team as a Technical Applications Engineer (Customer Support) and play a pivotal role in providing exceptional support to our leading industrial clients. Your responsibilities will include carefully reviewing and efficiently managing technical inquiries concerning our product lines post-handover to the customer. This involves assisting customers with remote setup via email, phone, live remote plant HMI (Human-Machine-Interface) access, and other channels.

You will collaborate with engineering teams, project managers, and senior leaders who are keen on sharing their knowledge and expertise while supporting you directly. This hands-on role will sharpen your skills in process, controls, and industrial system operations.

Your key responsibilities will be:

Serving as the first point of contact for customer technical queries. This involves managing customer communication, ensuring issues are addressed promptly and customer satisfaction is maintained. Providing remote technical support, employing troubleshooting skills to diagnose and resolve issues promptly. Routing the issue to the relevant engineering or project teams, obtaining a resolution, and delivering the solution to the customer. Engaging in collaborative problem-solving across engineering and project management divisions to tackle intricate technical challenges head-on. Mastering our product offerings to offer authoritative support and guidance to our valued clients. Bringing forward design feedback, driving continuous improvement, and innovation within our engineering teams. Writing and refining comprehensive support documentation, guidelines, and procedures to empower both customers and internal teams. Opportunities to become a subject matter expert with full management support, enabling you to maintain and expand your technical skills while also developing engineering and project management skills. You will be a great fit if you have: A Chemical or Integrated Engineering degree. 2 to 4 years of post-graduate experience, with a proven track record of technical support proficiency in a fast-paced industrial environment. Hands-on experience with system diagnostics, including hydrostatic, mechanical, electrical, and process control commissioning or field work. Familiarity with industrial safety standards pertaining to mechanically and electrically energized systems. Exceptional analytical and critical thinking abilities, with a strong orientation toward safety and risk management. This position also requires these universal skill sets: Excellent interpersonal skills with the ability to work well within a team. Excellent verbal and written communication skills in English. Ability to organize, prioritize, and maintain a high quality of work and quickly learn new skills. Strong commitment to delivering high-quality work, while meeting deadlines. Positive attitude, can-do approach, and willingness to roll up your sleeves. Hands-on tooling and troubleshooting skills (not essential, yet beneficial).

Why join Saltworks?

We have an outstanding team that is passionate about innovation and solving key environmental challenges facing our planet.

Join a team pioneering the future of water. Some of our customers include world-leading electric vehicle makers, semiconductor firms, mining companies, agriculture firms, and more

We offer:

A collaborative and rewarding work environment. Opportunities to advance technically or in leadership roles. A competitive compensation package that includes medical, dental, vision, RRSP matching, life insurance, AD&D coverage, and education allowance. A culture that supports safety, innovation, learning, diversity, and teamwork. Fun social activities and company events.

How to apply:

If you would like to be a part of a globally recognized team, please submit your resume (cover letters are not required).

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. All applications are considered confidential.

Kindly, no recruiters.

INDS

#LI-Onsite

  • Technical Applications Engineer

    3 weeks ago

    Richmond, Canada Saltworks Technologies Full time

    Saltworks Technologies (Richmond, BC) is a global technology leader in advanced industrial desalination and lithium refining. Our innovative machines produce clean water from high-strength industrial discharges and refine lithium to support the energy transition. We offer meaningful and exciting work in a collaborative environment, driven by innovation and...

  • Technical Applications Engineer

    3 weeks ago

    Richmond, British Columbia, Canada Saltworks Technologies Full time

    Saltworks Technologies (Richmond, BC) is a global technology leader in advanced industrial desalination and lithium refining. Our innovative machines produce clean water from high-strength industrial discharges and refine lithium to support the energy transition. We offer meaningful and exciting work in a collaborative environment, driven by innovation and...

  • Technical Applications Engineer

    3 weeks ago

    Richmond, Canada Saltworks Technologies Inc Full time

    The role : Join our team as a Technical Applications Engineer (Customer Support)  and play a pivotal role in providing exceptional support to our leading industrial clients. Your responsibilities will include carefully reviewing and efficiently managing technical inquiries concerning our product lines post-handover to the customer. This involves...

  • Application Engineer

    4 weeks ago

    Richmond Hill, Canada Abi Ltd Full time

    We’re passionate about what we do and we’re proud of theequipmentwe build. Since 1989, we’ve specialized in the manufacturing and integration of automated baking equipment.We’re an industry leader in the development of high-calibertechnologies and provide solutions for every stage of the baking process, from ingredients handling through to...

  • Application Engineer

    3 weeks ago

    Richmond Hill, Canada Abi Ltd Full time

    We’re passionate about what we do and we’re proud of theequipmentwe build. Since 1989, we’ve specialized in the manufacturing and integration of automated baking equipment.We’re an industry leader in the development of high-calibertechnologies and provide solutions for every stage of the baking process, from ingredients handling through to...

  • Application Engineer

    3 weeks ago

    Richmond Hill, Canada Abi Ltd Full time

    We’re passionate about what we do and we’re proud of theequipmentwe build. Since 1989, we’ve specialized in the manufacturing and integration of automated baking equipment.We’re an industry leader in the development of high-calibertechnologies and provide solutions for every stage of the baking process, from ingredients handling through to...

  • Application Engineer

    4 weeks ago

    Richmond Hill, ON, Canada Abi Ltd Full time

    We’re passionate about what we do and we’re proud of theequipmentwe build. Since 1989, we’ve specialized in the manufacturing and integration of automated baking equipment.We’re an industry leader in the development of high-calibertechnologies and provide solutions for every stage of the baking process, from ingredients handling through to...

  • Application Technologist

    4 weeks ago

    Richmond, Canada FPS Food Process Solutions Full time

    Position Scope The Application Technologist gets involved with system design, creating technical drawings, and drafting support documents related to the equipment offered. Strong communication skill is required to explain technical concepts to our customers. Key  Responsibilities Create 2D drawings of our custom products with accuracy and efficiency...

  • Senior Technical Product Owner

    3 weeks ago

    Richmond, British Columbia, Canada TEEMA Full time

    Job Title: Senior Technical Product OwnerJob ID: AT Location: Richmond, BCOverview:Our client is looking for a Technical Product Owner to manage the technical roadmap for their enterprise applications or services (SaaS, PaaS, IaaS). The position works closely with the business & technical teams to enable business needs and long-term operational availability...

  • Product Design Engineer

    3 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office. The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality,...

  • Product Design Engineer

    3 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office. The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality,...

  • Product Design Engineer

    3 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office. The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality,...

  • Technical Writer

    7 days ago

    Richmond, Canada Lucid Vision Labs, Inc. Full time

    **Duties and Responsibilities**: - Produce accurate, high-quality documentation for LUCID’s hardware and software product range. - Determine documentation requirements and create documentation plans and schedules for meeting them. - Research and assimilate technical concepts of technologies, equipment, and products into manuals, install guides, and other...

  • Product Design Engineer

    3 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office. The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality, performance,...

  • Product Design Engineer

    3 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office.The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality, performance,...

  • Product Design Engineer

    4 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office. The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality, performance,...

  • Product Design Engineer

    2 days ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office.The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality, performance,...

  • Product Design Engineer

    4 weeks ago

    Richmond Hill, Canada Modern Technical Staffing Inc. Full time

    Our client is an established manufacturer of outdoor consumer products. They are looking for a Product Design Engineer to join their team at their Richmond Hill office.The successful candidate will be responsible for leading the design and development of new products, from concept to production, ensuring that they meet our standards of quality, performance,...

  • Technical Rep

    7 days ago

    Richmond, Canada Progressive Automations Full time

    **Progressive Automations** is one of the top manufacturers and distributors of linear actuators and home/office automation (see Progressive Desk and Progressive Bed subsidiary). We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an...

  • Technical Support Representative

    7 days ago

    Richmond, Canada GE HEALTHCARE Full time

    **Roles and Responsibilities** - Troubleshoot and resolve product performance issues through remote communication methods; - Dispatch, coordinate and support Field Service Personnel where applicable; - Update and maintain service call records and customer information as outlined in Service Operating Procedures, e.g. CRM call records; - Support and assist in...