Propane Service Technician II

Description

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go
• Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer

The Opportunity:

The Propane Service Technician interacts with our customers, both residential and commercial, as they install and service an array of Propane dependent items including tanks and appliances.  A career at Parkland means that you will enjoy working as part of team and reaching both company and professional goals while servicing the community in which you reside. The Propane Service Technician must have a minimum of G2 licensing and everything else will be trained. 

Responsibilities:

• Start your day with a team meeting at the branch where together you will discuss the day’s safety topic, review the previous day’s work, share new industry information, review mock scenarios, and any general company communications including upcoming training sessions.
  
• Review your run for the day and prepare your truck including a pre-trip vehicle inspection (daily, weekly and monthly requirements) and gather materials such as fittings, pipes, materials, tanks etc.
  
• Working closely with your dispatcher, supervisor and senior technicians, complete all calls in a safe and efficient manner ensuring compliance to all legislative codes, standards and company policies.
  
• Greet and interact with customers and other business partners in a professional and courteous manner, provide exceptional customer service and work as a team player to ensure the job is complete and correct.
  
• Work will include piping and tank installs, final connection to pre-installed equipment, appliance installs (such as fireplaces, furnaces, boiler systems, air conditioners, hydronic systems [training provided]), gas check inspections, maintenance cleaning, removal of old propane tanks, service calls for no heat, no hot water, etc. Trenching will be required at times and a service helper is available for work that requires two people.
  
• Complete invoices on company provided device using Pronto and any applicable forms or checklists depending on call type as soon as call is completed.
  
• Communicate with dispatcher and supervisor as day progresses to assist other technicians as needed or take a high priority call if required.
  
• Complete run and all paperwork and head back to branch to unload vehicle, complete post-trip vehicle inspection and ensure vehicle is left clean.
  
• Assist team with monthly propane bulk plant inspections to ensure safe and operational status, includes inspecting and testing bonding, fittings, emergency procedures, signage etc.
  
• Participate in all training and career development activities and ensure your knowledge of industry standards include TSSA Standards and CSA B149 Code remains current.
  
• Actively engage in company safety policies and procedures including the use of all company provided Personal Protective Equipment (PPE) as trained without exception. 
  
• Report any unsafe acts when viewed or identified including accidents, near-misses, and general safety concerns.
  
• The training Parkland provides is extensive and includes Propane Pump Attendant Training, Cylinder Inspection, Liquid Propane Endorsement Training and Canadian Propane Association Training amongst many other safety topics. Employees are required to undertake all prescribed trainings and assistance in obtaining G1 licensing is available to those who want to advance their career

Requirements:

• Exceptional customer service and interpersonal skills required.
  
• Team player and effective contributor to team goals is required.
  
• Gas Technician 2 certification is required.
• G3 certification individuals are encouraged to apply
• Previous appliance installation experience is an asset but not required.
  
• Able to lift a minimum of 60 lbs occasionally.
  
• Comfortable with the physical and outdoor nature of the job.
  
• Able to work a flexible schedule and on-call when needed.
• G license required, DZ license is an asset.
  
• Clean Drivers Abstract and/or CVOR, both in Good Standing.

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.