Lease Manager
1 month ago
Looking for a great opportunity to work in Canada’slargest Automotive Group? Join the Family today, the Dilawri Lifestyle iswaiting for you
Dilawri Group of Companies iscurrently looking to fill a position of a Lease Manager.
Essential Duties:
·Maintain lease portfolio while trying to renewcustomers into new leases
·Manage the complete portfolio, while leavingsenior sales advisors portfolio to manage their owncustomers.
·Communicate with the sales manager/generalmanager on any customers who have not yet been contacted by senior salesadvisor and create an action plan.
·Sell new vehicles to obtain dealership profit,increase volume and maintain customer satisfaction.
·Relate objectives and planned activities toNew Vehicle Sales Manager daily and analyze and review performance todate.
· Examine and analyze actions continuallyto best manage time and plan more effectively.
· Keep updated on technologicalchanges in automotive industry including: new products,features, accessories, and the benefits to customers.
· Recognize that business is built oncustomer satisfaction and work diligently toward that goal.
·Identify each client's vehicle requirements byasking questions and listening.
·Demonstrate new vehicles.
·Deliver new vehicles to customers and ensurethe customer understands the operating features, warranty conditions and allrelated documents in order to establish customer loyalty.
·Maintain an owner follow-up and prospectdevelopment system to encourage repeat referral and new business; keep logsheets of prospects and contacts.
· Acquaint customers with servicedepartment personnel to emphasize quality and efficiencyof dealership operations.
·Prepare reports on all sales activities,including prospecting, follow-ups, sales presentations, new clients, repeatclients, etc.
·Deposit payments withcashier immediately, and provide receipts.
·Accurately complete all appropriate paperworkrelated to sales on a timely manner.
·Attend all department meetings.
·Follow all company and manufacturer policies,directives and procedures.
·Comply with required health and safetyregulations.
·Perform any other duties as required.
·Knowledge of finance and insuranceproducts.
Performance Criteria:
·Positive feedback from customers.
·Expected sales volume and closingratio.
·Achieve gross profit levels.
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