Customer Support Representative
4 weeks ago
Position: Customer Support Representative - Bilingual
Shift: Hybrid work, 3 days in office
Salary: $45K - $65K + Bonuses
competitive benefits
Extended health
Dental
Vison
Employee assistance program (EAP)
RRSP program
Location: Mississauga
Domain: Building Materials
Advantages
Work from the comfort of your home in a hybrid work model (3 days in office, 2 at home per week)
Competitive compensation, including bonuses based on performance
Comprehensive benefits package ensuring your health and financial well-being
Casual work environment with a focus on team collaboration and continuous improvement
Regular opportunities for professional development and growth
Responsibilities
Responsibilities
Responding to calls and emails from clients
Meet with customers and provide solutions to their challenges in the building materials industry
Engage with clients to ensure top-notch customer satisfaction
Collaborate with outside sales and support their business development efforts
Conduct order entry and attend industry trade shows to represent the company
Host educational presentations and handle inquiries via phone and in person
Embody confidence and showcase expertise in presenting products and innovative ideas
Qualifications
Strong communication skills with a clear, articulate speaking style, French Is preferred
Experience in order entry or a related administrative role, industry experience an asset (construction, manufacturing and building supplies)
Ability to perform order processing, manage customer accounts, and assist with order fulfillment
Proficient in Microsoft 360 and Business Center CRM experience
Highly organized and detail-oriented
Summary
If you're ready to take on a challenging and rewarding customer support role in Mississauga's bustling building materials industry, we want to hear from you Apply now and take the next step in your career with Randstad Canada.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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