Business Analyst
2 weeks ago
Dalhousie Faculty of Graduate Studies (FGS) is the premier Maritime location for advanced study with over 3,500 graduate students in a research-intensive environment who can choose from over 95 Master’s degrees and more than 45 Doctoral programs. Students learn with top professors in their fields; experts who are recognized across Canada and the world. Reporting to the Manager of Graduate Student Systems, the Business Analyst is a key resource in conducting business process analysis and improvements for the enterprise systems used in the Faculty of Graduate Studies.
Key Responsibilities
Undertake business process analysis: gather and document user requirements, research appropriate solutions and define scope with the aim for improvement. Develop supporting documentation (such as project timelines, technical/functional specifications, test plans, training documentation). Manage projects; keep stakeholders informed and ensure target deadlines are met. Advise Manager of Graduate Student Systems with the analysis of implications of system modifications with respect to current processes and systems. Investigate new initiatives and best practices in the IT and Higher Education industries. Act on behalf of the Manager of Graduate Student Systems when required, this includes representing the FGS at various meetings such as UPAC, Data Stewards and project team meetings.Note
Applications for this position are restricted to current employees of Dalhousie University as described in the .
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
Undergraduate degree with computing, systems background or a related field, plus a minimum of three to five years’ in a similar role (or an equivalent combination or training and experience). Demonstrated experience in business analysis and process improvement, preferably for Enterprise Resource Planning software. Experience with project management in a technical / IT environment. Highly motivated individual with analytical skills. Ability to work independently and as part of a team. Strong written and verbal communication skills.Assets
Certification in Business Analytics. Exposure or certification in Continuous Process Improvement (CSI) frameworks such as Information Technology Infrastructure Library (ITIL) or Lean Six Sigma. Experience in a university environment.Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies in particular:
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications for this position are restricted to current employees of Dalhousie University as described in the .
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community.
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