Business Transformation Analyst
2 weeks ago
The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Manager, Business Strategy, the Business Transformation Analyst is a key resource in conducting business transformational analysis to research and recommend technology improvements for the Registrar’s Office.
Key Responsibilities
Work closely with functional areas within the RO to develop business cases and opportunity assessments to identify new/updated technologies to meet transformational business requirements. Conduct market and jurisdictional scans to understand potential solutions, best-practices, benefits, and cost-drivers related to opportunities being explored. Evaluate potential technology solutions, including off-the-shelf and software-as-a-service/hosted implementation models, and balance this with the existing technology landscape to ensure that recommended solutions meet business requirements, and are aligned with the strategic direction of the RO, ITS, and Dalhousie. Conduct financial analysis, including the collection of relevant information and calculation of measurement such as Return on Investment (ROI), payback period, and Total Cost of Ownership (TCO) regarding recommended solutions. Identify and recommend possible efficiency gains to the RO, including those resulting from FTE repurposing and monitor the organization’s progress on achieving the intended benefits through a Business Benefit Realization model. Lead departmental projects and upgrades and contribute to interdepartmental projects. This includes investigating, making recommendations and keeping stakeholders apprised of project progress and timelines. Undertake business process and systems analysis, which includes gathering and documenting user requirements, researching appropriate solutions, and implementing the improvements. Develop supporting documentation (such as project timelines, technical/functional specifications, test plans, training documentation).Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
Undergraduate degree with computing/systems background, plus three to five years’ relevant experience (or an equivalent combination of training and experience). Demonstrated experience in business analysis, project portfolio management, business case development, estimation and project planning. Experience in best practice research (jurisdictional and market research) and business benefits realization. Highly motivated individual with strong research and analytical skills. Strong people, communication, and problem-solving skills. Demonstrated ability to take initiative and pay close attention to detail.Assets
Experience in a post-secondary environment.Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies in particular:
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service
Additional Information
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community.
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