Manager, Cards Lending Products

3 weeks ago

Toronto, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to RBC’s overall Canadian Banking revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative strategy.

The successful candidate for this role will be tasked with providing strategic oversight for the Cards Lending portfolio including managing products, RBCs credit card installment payment program and other strategic initiatives.  As the Manager, Cards Lending you will partner with product teams, be accountable for the successful execution and integration of business strategies across multiple key stakeholders, and be responsible for enhancing shareholder value creation. Specifically, you will contribute to the broader Cards business objectives and results by managing the full product lifecycle for our three non-rewards/lending products and executing our installment program

What will you do?

  • Support management in all stages of the product development and management lifecycle and/or support development and implementation of key initiatives

  • Execution of installment strategies (pricing, delivery, monitoring) by partnering with credit strategists, marketing and marketing science, digital, risk etc.

  • Identify areas and develop business cases to accelerate share of wallet and profitability on the lending portfolio to drive balance growth, incorporating financial and market-based objectives

  • Monitor and report on strategy effectiveness and KPI outcomes relative to expectations including preparing executive level presentations.

  • Become a SME in lending and installments to become the day to day business lead, partnering with a diverse set of stakeholders

What do you need to succeed?

Must have:

  • Strategic Mindset - ability to think strategically, integrate information from multiple sources and synthesize complex issues

  • Experience in analytics and developing data driven strategies

  • Strong ability to achieve results in the context of complexity, ambiguity and constant change

  • Highly organized with ability to multitask and shift priorities

  • Excellent critical thinking skills with ability to resolve issues through innovative solutions

  • Well-developed interpersonal and influencing skills to build and maintain effective working relationships and elicit cooperation from internal partners

  • Excellent communication skills (listening, understanding and responding)

  • Proficient in MS Excel, MS Word, PowerPoint

Nice to have:

  • Cards Knowledge – understanding of key credit card business drivers and operations

  • Experience in a marketing related environment.

  • Proficient in SQL

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Opportunities to do challenging work

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Project Management, Results-Oriented

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-07-29

Application Deadline:

2024-09-11

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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