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Media Lounge Attendant

2 months ago

Toronto, Canada MLSE Full time
Job Description

As a valuable member of the Catering team, you will be responsible for the delivery of championship customer service to fans and media personnel during Leafs and Raptors games.

  • Arrive in full uniform on time as per the schedule.
  • Prepare Media Lounge for food and beverage service.
  • Organize and stock product delivered for event day.
  • Provide a warm and welcoming atmosphere, greeting guests upon sign-in and receiving payment from guests for media meals.
  • Maintain and take ownership of the cleanliness of the lounge throughout the event.
  • Rotate food and beverage to maintain temperature and freshness.
  • Ensure the various deliveries throughout the event are done accurately and in a timely fashion.
  • Complete order requisition following each event.
  • Act as an ambassador to all Lounge guests, including media and MLSE management.
  • Communicate any special requests/menu requests to the Catering Supervisor.
  • Other administrative or service functions as the need arises.
  • Adhere to all MLSE service standards and policies including Health & Safety.
  • Work in compliance with the provisions of the Occupational Health and Safety Act.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

  • Must be available to work evenings, weekends and holidays as required.
  • Ensure outstanding customer service and food quality satisfaction.
  • Excellent interpersonal and communication skills.
  • Work well under pressure; handle multiple tasks simultaneously.
  • Smart Serve certification.


Additional Information

Apply by: September 24th, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.