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Warranty Technician-Edmonton

3 months ago

Edmonton, Canada Adecco Canada Full time
Company: Adecco Canada
Job Title: Warranty and Field Technician - Residential - Edmonton
Location: Edmonton, Alberta, Canada
Industry: Construction (Residential)
Type: Full-time
Salary: Competitive, commensurate with experience

About Our Client:
Adecco is seeking a highly experienced and skilled Warranty & Field Technician to oversee our client's residential low-rise construction projects. Based in Edmonton, our client is one of Canada's top home developers, currently building 13 communities across the Edmonton region.

Job Overview:
As a Warranty Field Technician, you will play a crucial role in ensuring the ongoing satisfaction of homeowners by addressing warranty-related issues and performing necessary repairs and maintenance tasks.
This position requires a blend of technical "repairs" expertise, customer service skills, and a proactive approach to problem-solving.
Key Responsibilities:
  • Warranty Management: Handle incoming warranty requests from homeowners, assess issues promptly, and coordinate timely resolution of defects or deficiencies according to company policies and industry standards.
  • Field Inspections: Conduct detailed inspections of homes under warranty to identify areas requiring repair or maintenance, documenting findings accurately.
  • Repair and Maintenance: Perform skilled repairs and adjustments to various home systems, including plumbing, electrical, HVAC, and carpentry work as needed to resolve warranty issues.
  • Customer Communication: Maintain clear and professional communication with homeowners throughout the warranty process, providing updates on the status of repairs and ensuring their satisfaction with completed work.
  • Documentation and Reporting: Keep thorough records of all warranty-related activities, including inspections, repairs, and homeowner interactions. Prepare detailed reports for internal review and documentation.
Qualifications:
  • Previous experience in residential construction or home maintenance, with specific experience in warranty services preferred.
  • Strong technical skills in various trades such as plumbing, electrical, HVAC, and general carpentry.
  • Excellent problem-solving abilities and a proactive approach to addressing homeowner concerns.
  • Exceptional customer service skills with the ability to communicate effectively and professionally with homeowners and internal team members.
  • Detail-oriented and organized, with the ability to manage multiple priorities and deadlines effectively.
  • Valid driver's license and clean driving record required.
Work Environment:
  • Fast paced and collaborative team environment focused on delivering high-quality homes and exceptional customer service.
  • Opportunities to work both independently and as part of a supportive team dedicated to excellence.
Location:
  • Based in Edmonton, with travel required to various job sites within the metropolitan area.
What we offer:
  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision insurance
  • RRSP savings plan with company match
  • Monthly vehicle allowance
  • Company phone and laptop
  • Professional development opportunities

    How to Apply:
  • Join our team as a Warranty Technician for Home Developers in Edmonton and contribute to the development of residential projects
  • Please send your resume and cover letter detailing your relevant experience to stefani.little@ adecco.ca.
  • Adecco is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.