Manager, Cloud Services

7 months ago

Oakville, Canada BDO Full time

Putting people first, every day
 

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is currently seeking a Manager, Cloud Services to join our rapidly growing Cloud Services practice. In this position, you will play a key role in leading and growing BDO's cloud services practice. You will work closely with our Cloud practice leader, Team leads, Cloud Op Managers, Partners and practice leaders to help close new cloud business, help identify new cloud solutions, and manage client relationships. You will also oversee the day-to-day operations of our cloud analyst team, ensuring quality, efficiency, and compliance of all cloud services engagements.

As the Manager, Cloud Services, you will own the following responsibilities:

Growth:

Be a champion for revenue and profitability growth.

Drive our team to close new business and safeguard renewals

Provide leadership in the development and implementation of new service offerings and training the team

Be the SME: Keeping up to date with Microsoft offers and solutions.

Sales:

Leading in pre-sales initiatives, including client presentations and the development of pricing models, and creating cloud proposals

Supervise the timely and accurate management of CRM including client follow-ups and sales pipeline

Engagements:

Manage high transactional cloud engagements against budget, timeline and scope

Act as a customer and team escalation contact as required and provide management and guidance related to the resolution of customer satisfaction concerns

Build deeper relationships with clients and assist in expanding the engagement footprint driving additional revenue

Operations:

Managing the team and ensuring effective delivery of operations, high quality and an excellent level of customer service

Act as the primary escalation point for the cloud operation and support teams

Contribute to Practice planning of KPIs, review profitability metrics, team efficiency and operations improvements

Talent:

Managing the cloud operations analyst team and ensuring that team members are effectively utilized

On-going mentoring and coaching of the team

Fostering a sense of purpose within the team; developing short and long-term objectives aligned with driving behaviours supporting our core values, mission and vision.

Interviewing and hiring new talent as the team grows

How do we define success for your role?

You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work

You identify, recommend, and are focused on effective service delivery to your clients

You share in an inclusive and engaging work environment that develops, retains and attracts talent

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development.


Your experience and education

Demonstrated experience managing a cloud services, sales, operations or support team

Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working closely with clients to drive pragmatic outcomes

Experience working for a Microsoft Partner, and exposure to products such as Microsoft Azure, Microsoft 365, Dynamics 365, or other cloud software vendors in one or more of the following areas: Cloud licensing, sales operations or pre-sales

Experience driving results using CRM or a pipeline/sales management tool

Having some form of technical background (e.g. IT managed services, software development, architecture, IT infrastructure, etc.).

Demonstrating a passion for Cloud technology/services, emerging or innovative technologies and an interest in developing your expertise in the area

Experience in the creation and implementing operational procedures and continuous improvement activities is an asset

Excellent customer-facing, communication and presentation skills

Aptitude and proven record in troubleshooting and problem solving skills. 

Excellent multi-tasking and time management skills

Strategic planning and management expertise

  • Manager, Cloud Services

    3 weeks ago

    Oakville, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your...

  • Manager, Cloud Services

    3 weeks ago

    Oakville, Canada BDO Canada Full time

    Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Manager, Cloud Services

    3 months ago

    Oakville, Ontario, B8B, Halton, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Manager, Cloud Automation

    4 months ago

    Oakville, Canada Geotab Full time

    Basis**: Permanent - Full-time** Area of Interest**: Technical Operations** Location**: Oakville, Ontario** **Who we are - Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the...

  • Cloud-Based Grant Management Specialist

    1 week ago

    Oakville, Ontario, Canada Eunasolutions Full time

    At Euna Solutions, we are seeking a skilled Cloud-Based Grant Management Specialist to join our team. This role will involve working closely with our customers to implement and support our cloud-based solutions for grant management, budgeting, and procurement.This position will be responsible for conducting analysis of client software systems and processes,...

  • Cloud Engineering Lead

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    We are seeking a highly skilled Cloud Engineering Lead to join our team at YASH Technologies in Oakville / Remote. This role is an excellent opportunity for those passionate about cloud computing and Azure technology.Salary: $120,000 - $180,000 per year, depending on experienceAbout the Role:The Cloud Engineering Lead will be responsible for designing and...

  • Cloud Governance Lead

    3 weeks ago

    Oakville, Ontario, Canada Liberty Utilities Full time

    Job DescriptionWe are seeking an experienced governance professional with cloud computing expertise to lead the governance of Liberty's growing cloud computing environment and wider enterprise architecture activities.This role involves managing Liberty's compliance with its cloud governance controls for both Liberty and managed service provider environments....

  • Cloud Solution Architect Position

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    YASH Technologies seeks an experienced Cloud Solution Architect to design and implement scalable cloud solutions. The ideal candidate will have a strong background in Microsoft Azure services and solutions, with 15+ years of experience in cloud architecture and implementation.Job DescriptionWe are looking for a skilled Cloud Solution Architect who can...

  • Cloud Solution Architect Lead

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    We are seeking a highly experienced Cloud Solution Architect Lead to join YASH Technologies in a challenging role that will allow you to utilize your skills and experience to drive the design, implementation, and maintenance of cloud solutions.Job DescriptionThe successful candidate will be responsible for leading the development of comprehensive cloud...

  • Cloud Solutions Architect

    2 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    **Job Title:** Cloud Solutions Architect - Oakville, OntarioSalary: $120,000 - $180,000 per yearJob Type: Full-TimeLocation: Oakville, Ontario (Need basis visit to office)About YASH Technologies: We are a leading technology services company that helps clients navigate the complexities of digital transformation.**About the Role:**We are seeking an experienced...

  • Cloud Solutions Architect

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    YASH Technologies is seeking a seasoned Cloud Solutions Architect to design and implement scalable cloud solutions.With over 15 years of experience in cloud architecture and implementation, this individual will collaborate with stakeholders to understand business requirements and develop comprehensive cloud strategies and roadmaps.Key responsibilities...

  • Cloud Solutions Architect for Azure Infrastructure

    2 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    We are seeking an experienced Cloud Solutions Architect to design and implement scalable, secure, and reliable Azure cloud solutions.About the RoleAs a Cloud Solutions Architect at YASH Technologies, you will be responsible for collaborating with stakeholders to understand business requirements and develop comprehensive cloud strategies and roadmaps.Key...

  • Senior Cloud Infrastructure Specialist

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    Job DescriptionWe are seeking a highly skilled Senior Cloud Infrastructure Specialist to join our team at YASH Technologies in Toronto, Canada.Key ResponsibilitiesDesign and implement scalable cloud infrastructure solutions using Microsoft Azure services.Collaborate with stakeholders to understand business requirements and develop comprehensive cloud...

  • Senior Cloud Infrastructure Specialist

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    Job OverviewWe are seeking a skilled Azure Architect to join our team at YASH Technologies.The successful candidate will be responsible for designing and implementing secure, scalable, and reliable cloud solutions using Microsoft Azure services.This is a fantastic opportunity for an experienced professional to work with a dynamic team and contribute to the...

  • Cloud Solutions Architect for Azure Deployment

    2 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    YASH Technologies is a leading global technology services and outsourcing company.We are seeking an experienced Cloud Solutions Architect to join our team in Oakville, Ontario.The ideal candidate will have 15+ years of experience in cloud architecture and implementation.A strong background in Microsoft Azure services and solutions is required, along with...

  • Cloud Software Development Engineer

    3 months ago

    Oakville, Canada Natus Full time

    Cloud Software Engineer (Full-Stack) Location: Oakville, Canada (Hybrid) The Cloud Software Engineer (Full-Stack) is responsible for performing cloud software development following the project requirements, department standards and Natus’ Quality Management system. Based on the product requirements and software requirements, the Cloud Software Engineer is...

  • Salesforce Marketing Cloud Strategy Lead

    1 week ago

    Oakville, Ontario, Canada Decision Foundry Full time

    Director, Salesforce Marketing Cloud Advisory ServicesWelcome to Decision Foundry, a premier advisory-led delivery partner for Salesforce Data Cloud. We bridge the gap between data access, platform adoption, and business impact.Core Tenets:One Team. One Theme.We sign it. We deliver it.Be Accountable and Expect Accountability.Raise Your Hand or Be Willing to...

  • Cloud Solutions Architect for High-Performance Enterprise

    3 weeks ago

    Oakville, Ontario, Canada YASH Technologies Full time

    We are actively seeking a seasoned Cloud Solutions Architect to lead the design and implementation of our cloud infrastructure.Location: Toronto, CanadaEstimated Salary: $120,000 - $180,000 per year, depending on experience.The ideal candidate will have 15+ years of experience in cloud architecture and implementation, with strong knowledge of Microsoft Azure...

  • Lead Salesforce Marketing Cloud Strategist

    1 week ago

    Oakville, Ontario, Canada Decision Foundry Full time

    Senior Salesforce Expert WantedWelcome to Decision Foundry, a leading advisory-led, premier Salesforce Data Cloud delivery partner. We bridge the gap between data access, platform adoption, and business impact.As a certified ISV and award-winning Salesforce integration partner, we offer global consulting services, integrating Data Cloud, Account, Engagement,...

  • Strategic Salesforce Marketing Cloud Leadership Position

    3 weeks ago

    Oakville, Ontario, Canada Decision Foundry Full time

    Job OverviewWelcome to a unique opportunity at Decision Foundry, an advisory-led, premier Salesforce Data Cloud delivery partner. As a certified ISV and award-winning Salesforce integration partner, we offer global consulting services, integrating Data Cloud, Account, Engagement, Personalization, Sales, and Service solutions.We believe in winning as an...