Digital Health Solution Advisor

5 months ago

Newmarket, Canada Southlake Regional Health Centre Full time
We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

Southlake is seeking several Digital Health Solution Advisor positions to introduce and evaluate innovative technology enabled solutions. This role is expected to take on outcome based actions that are focused on appropriate solutions that solve clinical and operational problems. The process will involve collecting and critically interpreting requirements, leveraging industry knowledge, and working with relevant stakeholders, to evaluate appropriate technology enabled solutions that meet the need of the organization and stakeholders.

This role is expected to be conducted virtually and any onsite commitments will depend on the project.

Primary Responsibilities

•Works with stakeholders to clearly identify objectives and goals that a digital health solution will be required to address. Focus on determining healthcare problem(s) that need to be solved.
•Document and analyze department / program / organization requirements.
•Leverage relevant competencies to identify the current state of processes, eliciting useful and harmful attributes of them, documenting models of the processes and facilitating stakeholder groups to consensus regarding new business process designs and integration of digital health solutions.
•Document processes and facilitate stakeholder consensus for new business process designs.
•Help organizations and stakeholders define the usage and integration with other systems and implement the features and functions of the technology product to meet business requirements.
•Support the analysis of financial analysis on solution costing and long term sustainability.
•Develop funding models / scenarios for solution implementation.
•Maintain an awareness of the industry and emerging solutions.
•Leverage associations, organization, and other relationships to explore systems.
•Learn about organization enterprise capabilities and current state of usage of processes, technology, data, and people and how they current support business strategy.
•Connect potential industry solutions and options with the right internal stakeholders and facilitate the final solutions generations to the identified problem and advance the innovation pathway.
•Foster a culture of tech enabled innovation through engaging industry partners with Southlake and continuously generating potential projects.

Skills & Abilities

•Minimum of 3 years of Healthcare experience as solutions are expected to be focused on addressing healthcare related challenges. This will reduce clinical stakeholder engagement challenges (as the role can understand clinical pressures and processes).
•Minimum of 3 years’ experience with Digital Health Technology.
•Development of business and clinical requirements / use cases to appropriate determine the needs of the digital health solution.
•Understands and is comfortable with a variety of technical architectures and platforms and understands IT capabilities and which applications in an organization deliver various capabilities.
•Awareness of digital health technologies and concepts to understand the landscape and alignment with organization capabilities.
•Ability to foster strong relationships.
•Ability to negotiate with vendors.
•Demonstrated excellence in communication, both written and verbal.
•Demonstrated problem assessment skills.
•Demonstrated commitment to customer service and teamwork.
•Demonstrated individual leadership skills.
•Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.
•Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion.
•Model behaviour that is aligned with the values of Southlake Regional Health Centre:
‒Always with compassion
‒Power of many
‒Serve with purpose
‒Every voice matters

Qualifications

•Possess a Bachelor’s degree in either Technology, Business or Clinical Informatics required, relevant extensive experience may be considered

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