NIHB Client Navigator

1 month ago

Winnipeg, Canada Southeast Resource Development Council Corporation Full time

NATIONAL OCCUPATION CODE 42201

POSITION TYPE FULL-TIME

Position Overview

The NIHB Client Navigator assists eligible First Nations and Inuit Clients in navigating the NIHB Program and related Provincial/Territorial programs and services; supports First Nation and Inuit Clients and Communities in increasing awareness of health access issues; and identifies ways of improving health services for First Nations and Inuit Clients.

Duties and responsibilities.

Serve as a point of contact for all First Nation Communities, Organizations, and/or Individuals to facilitate access to the NIHB Program, provide information, and collect Client feedback and concerns relating to NIHB and partner service providers. Provide support to address NIHB denials and appeals for all NIHB Clients, regardless of First Nation Community affiliation. Collaborate with the NIHB regional office on programs/projects/initiatives that would improve awareness of and access to the NIHB Program and better integrate health services. Liaise with First Nation/Inuit representatives, Federal/Provincial/Territorial health services, professional organizations, and health services providers to assist eligible clients in navigating the NIHB Program. Develop a communication strategy and implement approaches to improve First Nation/Inuit Client awareness and understanding of the NIHB Program (i.e. distribute NIHB Program materials/documentation; develop and distribute SERDC-relevant materials/documentation to all relevant stakeholders). Promote understanding of the role of the NIHB Navigator among all First Nation Communities, Provincial/Territorial agencies, health care providers in the region, and other relevant Organizations (i.e. participation in working groups). Develop and maintain a network of contacts to strengthen relationships with stakeholders, healthcare service providers, and Federal/Provincial/Territorial partners. Identify training needs and opportunities for improving access to health services and health outcomes (e.g., training for NIHB Clients, healthcare providers, service providers, First Nation Community program staff, etc.). Complete the Program Activity reporting requirements and utilize reporting templates, guides and data collection tools provided by the NIHB regional office. Ensure compliance with the contribution agreement financial reporting and budget limits. Be the main point of contact for all Client complaints/concerns regarding NIHB service providers, i.e. commercial bus, commercial airline, in-city transportation, accommodation, and meal providers. Liaise with NIHB service providers to address Client complaints/concerns to resolve the issue to Client satisfaction and work with the service provider to implement solutions to prevent the issue in the future. Assist Clients in filing a complaint with the appropriate authority when the Client's complaints/concerns relate to health/safety (e.g., hotel cleanliness, food establishment cleanliness, transportation safety issues). Assist Clients in working with their First Nation Community to address Community concerns raised by the Clients, including paperwork/documentation required for medical relocation or housing-related issues within the First Nation Community. Work with First Nation Communities to streamline processes within the Community Medical Transportation Program (i.e. assist with implementation Requirements of the accommodation pre-booking process, assist with implementation of online booking with service providers, when applicable, etc.). Assist Clients to access available Mental Wellness related services when the required care/treatment is not eligible under the NIHB program by liaising with other Federal/Provincial/Territorial/Community Programs/services/providers. Prepare and provide information/education sessions to Clients/First Nation Communities/stakeholders regarding the NIHB Program presentations at First Nation Community Meetings, etc.) Develop and implement a plan to reach the urban and homeless NIHB Client populations to ensure they have access to all services/resources outlined above. All other related duties assigned by your supervisor and the leadership of SERDC.

Requirements

A degree in a health-related field. Knowledge of the Provincial and First Nations health system. Demonstrated experience in food security, cultural safety, and community coordination, preferably within First Nation communities. Demonstrated experience in program coordination and management, including implementation and evaluation. Advanced knowledge and appreciation of the social determinants of health and their impact on communities. Demonstrated group facilitation abilities, capacity-building experience and strong analytical skills. Highly effective interpersonal and communication skills, as well as excellent report-writing skills. The ability to speak Ojibwe is an asset.

  • Jordan's Principle Coordinator

    2 weeks ago

    Winnipeg, Canada St. James-Assiniboia School Division Full time

    **Southern Chiefs’ Organization** **Employment Opportunity** **Jordan’s Principle Coordinator** **at St. James-Assiniboia School Division **The Southern Chiefs’ Organization (SCO) requires a Jordan’s Principle Coordinator to support** **First Nation children and families attending schools within the St. James-Assiniboia School...

  • Jordan's Principle Coordinator

    5 days ago

    Winnipeg, Canada Southern Chiefs' Organization Full time

    **Southern Chiefs’ Organization** **Employment Opportunity** **Jordan’s Principle Coordinator** **at Hanover School Division** **The Southern Chiefs’ Organization (SCO) requires a Jordan’s Principle Coordinator to support First Nation children and families attending schools within the Hanover School Division.** **BACKGROUND**: Jordan's Principle...

  • Community Navigator

    3 weeks ago

    Winnipeg, Canada Manitoba Métis Federation Full time

    **MANITOBA MÉTIS FEDERATION** **COMMUNITY NAVIGATOR** **May 17, 2024** **Posting # 24-12-005** The Manitoba Métis Federation (MMF) is the National Government of the Red River Métis - also known as the Manitoba Métis. The Red River Métis are Canada’s Negotiating Partners in Confederation and the Founders of the Province of Manitoba. The MMF seeks...

  • Community Navigator

    1 month ago

    Winnipeg, Canada March of Dimes Canada Full time

    POSITION: Community Navigator, Selkirk (Part-Time, Contract, 7 hrs/week for 48 weeks) DEPARTMENT/PROGRAM: Community Programs & After Stroke REPORTS TO: Coordinator, National After Stroke Programs BASIC FUNCTION: Reporting to the Coordinator, National After Stroke Programs, the Community Navigator (CN) will be responsible for supporting active, healthy...

  • Community Navigator

    2 weeks ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-12-005 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME The Community Navigator provides support, advocacy, and community navigation for Métis Citizens in need. Job Duties/Competencies: Identify social, medical, economic, recreational and educational services in the community that will meet clients’ needs; Recognize...

  • Surgical Navigator

    2 weeks ago

    Winnipeg, Canada Shared Health Full time

    **Requisition ID**: 328815 **Posting End Date**: Open until filled **City**: Winnipeg **Site**: Shared Health **Department / Unit**: Logistics Section, Out of Province Central Coordination Unit, Diagnostic and Surgical Recovery Task **Job Stream**: Non-Clinical **Union**: Exempt **Anticipated Start Date - End Date**: ASAP - 07/31/2024 **Reason for...

  • Community Navigator

    3 days ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-12-006 NATIONAL OCCUPATION CODE 42201 POSITION TYPE TERM (6 Months), FULL-TIME The Community Navigator provides support, advocacy, and community navigation for Métis Citizens in need. Job Duties/Competencies: Identify social, medical, economic, recreational and educational services in the community that will meet clients’...

  • Jp Advocate

    1 month ago

    Winnipeg, Canada Assembly of Manitoba Chiefs Full time

    **Jordan’s Principle Advocate** **Jordan’s Principle **Competition #: 2023-005** **Category: 1 Position **Position Summary** Under the direction of the Jordan’s Principle Program Manager, the Jordan’s Principle Advocates must have extensive experience working in and with the First Nations children, youth and families. The Jordan’s Principle...

  • Lead Community Justice Navigator

    1 month ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-06-002 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME The Lead Community Justice Navigator will be responsible for providing advocacy and community navigation for Red River Métis citizens who are justice involved. This position will aim to mitigate social isolation and stigma experienced by Red River Métis citizens, address...

  • Lead Community Justice Navigator

    1 month ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-06-002 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME The Lead Community Justice Navigator will be responsible for providing advocacy and community navigation for Red River Métis citizens who are justice involved. This position will aim to mitigate social isolation and stigma experienced by Red River Métis citizens, address...

  • Lead Community Justice Navigator

    1 month ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-06-002 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME The Lead Community Justice Navigator will be responsible for providing advocacy and community navigation for Red River Métis citizens who are justice involved. This position will aim to mitigate social isolation and stigma experienced by Red River Métis citizens, address...

  • Lead Community Justice Navigator

    1 month ago

    Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-06-002 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME The Lead Community Justice Navigator will be responsible for providing advocacy and community navigation for Red River Métis citizens who are justice involved. This position will aim to mitigate social isolation and stigma experienced by Red River Métis citizens, address...

  • Facilitator, Newcomer Navigation

    5 days ago

    Winnipeg, Canada Manitoba Possible. Full time

    **We are** Manitoba Possible. We believe an inclusive and accessible society is possible. That is why we work together to eliminate barriers to full and equal participation. Manitoba Possible provides programs and services throughout the province. The way we do that is by working collaboratively, diversifying in every way possible, and innovating at every...

  • Lead Community Justice Navigator

    1 month ago

    Winnipeg, MB, Canada Manitoba Metis Federation Full time

    POSTING # 24-06-002NATIONAL OCCUPATION CODE 42201POSITION TYPE FULL-TIME The Lead Community Justice Navigator will be responsible for providing advocacy and community navigation for Red River Métis citizens who are justice involved. This position will aim to mitigate social isolation and stigma experienced by Red River Métis citizens, address...

  • Mental Health Systems Navigator

    2 months ago

    Winnipeg, Canada Siloam Mission Full time

    As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness. Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking for a permanent full-time Mental...

  • Mental Health Systems Navigator

    2 months ago

    Winnipeg, Canada Siloam Mission Full time

    As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness. Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking for permanent part-time Mental...

  • Mental Health Systems Navigator

    2 weeks ago

    Winnipeg, Canada Siloam Mission Full time

    As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness. Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking for permanent part-time Mental...

  • Account Service Representative

    1 month ago

    Winnipeg, Canada People Corporation Full time

    We are a Group Insurance and Pension Broker servicing First Nation Employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employers. We are in search of an **Account Service Representative** to join our team of enthusiastic high achievers dedicated to...

  • Account Service Representative

    1 month ago

    Winnipeg, Canada People Corporation Full time

    We are a Group Insurance and Pension Broker servicing Indigenous employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employees. We are in search of an **Account Service Representative** to join our team of enthusiastic high achievers dedicated to creating...

  • Account Service Representative

    2 days ago

    Winnipeg, Canada People Corporation Full time

    We are a Group Insurance and Pension Broker servicing Indigenous employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employees. We are in search of an **Account Service Representative** to join our team of enthusiastic high achievers dedicated to creating...